Food and Beverage Manager

Accor; Melbourne; On-site; AUD 81,000 - 99,000; Full time

Benefits offered by this job

Competitive salary AUD 90,000

Career development within Accor

Worldwide Accor discounts on stays &F

Staff discounts across Accor brands

Job summary

Accor is seeking an experienced Food & Beverage Manager for Novotel Melbourne South Wharf to lead front-of-house operations and partner with the Executive Chef to evolve dining concepts. You will cultivate a high-performing team, deliver memorable guest experiences and drive service excellence in a dynamic hotel setting.

The role balances strategic thinking with hands‑on leadership, focusing on labour management, training, and delivering outstanding hospitality outcomes across restaurant, bar,

Qualifications

• Experience leading a high-volume hotel F&B operation.
• Experience as F&B Manager or equivalent leadership role.
• Natural people leader who can engage teams and lead through change.
• Strong focus on guest experience and delivering memorable hospitality.
• Commercially minded with labour, costs and budgets management.
• Confident balancing strategic planning with hands-on operations.
• Strong communication and stakeholder management skills.
• Proactive and innovative mindset to turn ideas into outcomes.
• Experience coaching and developing emerging leaders.
• Rotating roster availability including mornings, evenings and weekends.
• RSA certification and full working rights in Australia.

Responsibilities

• Leading the day-to-day operation of restaurant, bar, café and in-room dining services.
• Championing exceptional guest experiences and service standards.
• Supporting development and implementation of new F&B concepts and promotions.
• Creating a positive, inclusive and high-performing team culture.
• Driving team engagement through coaching, mentoring, training and feedback.
• Recruiting, developing and retaining hospitality professionals.
• Working with the kitchen team to deliver seamless dining experiences.
• Managing labour costs, rosters and productivity to meet objectives.
• Identifying opportunities to grow revenue, improve efficiency and performance.
• Monitoring guest feedback and translating insights into improvements.
• Maintaining compliance with policies, WHS and sustainability commitments.
• Utilising systems including HumanForce, Micros and Purchase Plus.

Skills

People leadership

Guest experience focus

Budget & cost management

Strategic planning

Stakeholder management

Team development

Operational leadership

Communication

Change management

Roster management

Education

RSA certification

Tools

HumanForce

Micros

Purchase Plus

Job description

“Hospitality is a Work of Heart” at Accor

At Accor, we believe in creating meaningful experiences and vibrant workplaces where people feel welcome and valued. As one of the world's leading hospitality groups, Accor is home to over 5,000 properties across 110 countries, united by a shared commitment to excellence, innovation and our signature Heartist® culture.

Novotel Melbourne South Wharf is an eye-catching golden 26-level tower incorporating 347 accommodation rooms and suites, Mr. Carpano Dining + Bar and Allora Café. The hotel has direct access to the Melbourne Convention & Exhibition Centre (MCEC), the Southern Hemisphere's largest meeting space, and sits alongside the vibrant South Wharf precinct and DFO shopping centre.

We are entering an exciting new phase within our Food & Beverage operation. With a renewed focus on team development, guest engagement and evolving our dining and bar concepts, we're looking for a passionate leader who can bring fresh thinking, inspire people and help shape the future of our venues.

Become a Heartist®, and let your passion for hospitality make a lasting impact.

Job Description

This is an outstanding opportunity for an experienced Food & Beverage Manager who thrives on creating memorable guest experiences while leading teams through growth and change.

As our Food & Beverage Manager, you'll oversee all front-of-house food and beverage operations while partnering closely with our Executive Chef and leadership team to bring new ideas to life. You'll have the opportunity to contribute to the evolution of our restaurant and bar offerings, enhance service delivery and build a highly engaged team culture.

We're looking for a leader who enjoys balancing strategic thinking with hands‑on operational leadership. Someone who can inspire confidence, build buy‑in, develop talent and deliver exceptional results in a busy hotel environment.

What you’ll be responsible for

• Leading the day‑to‑day operation of our restaurant, bar, café and in‑room dining services
• Championing exceptional guest experiences and ensuring service standards consistently exceed expectations
• Supporting the development and implementation of new food and beverage concepts, promotions and service initiatives
• Creating a positive, inclusive and high‑performing team culture where people are empowered to succeed
• Driving team engagement through coaching, mentoring, training and regular feedback
• Recruiting, developing and retaining talented hospitality professionals
• Working collaboratively with the kitchen team to deliver seamless and memorable dining experiences
• Managing labour costs, rosters and productivity to achieve commercial objectives while maintaining service excellence
• Identifying opportunities to grow revenue, enhance efficiency and improve overall business performance
• Monitoring guest feedback and translating insights into meaningful operational improvements
• Maintaining compliance with hotel policies, WHS requirements and sustainability commitments
• Effectively utilising systems including HumanForce, Micros and Purchase Plus

Qualifications

What we’re looking for

• Demonstrated experience leading a successful food and beverage operation within a hotel, restaurant group or similar high‑volume hospitality environment
• Previous experience in a Food & Beverage Manager or equivalent leadership role
• A natural people leader who can engage teams, build trust and successfully lead through change
• A strong focus on guest experience and a genuine passion for delivering memorable hospitality
• Commercially minded, with experience managing labour, costs, budgets and operational performance
• Confidence balancing strategic planning with hands‑on operational involvement
• Strong communication and stakeholder management skills, with the ability to influence and build collaborative relationships
• A proactive and innovative mindset, with the ability to identify opportunities and turn ideas into successful outcomes
• Experience coaching and developing emerging leaders and high‑potential team members
• Flexibility to work a rotating roster including mornings, evenings and weekends as required

You must hold a current Responsible Service of Alcohol (RSA) qualification and have full working rights in Australia to be considered for this role.

What’s in it for you?

• Competitive annual salary of $90,000
• Opportunity to shape the future direction of our food and beverage offering
• Career development opportunities within the global Accor network
• Access to worldwide accommodation and food & beverage discounts through Accor
• A supportive leadership team committed to your success
• The chance to make a genuine impact on both the guest experience and team culture

Additional Information

What’s in it for you?

• Competitive annual salary of $90,000
• Opportunity to shape the future direction of our food and beverage offering
• Career development opportunities within the global Accor network
• Access to worldwide accommodation and food & beverage discounts through Accor
• A supportive leadership team committed to your success
• The chance to make a genuine impact on both the guest experience and team culture

Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun!

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.