Food And Beverage Attendant - Pacific Hotel

Endeavour Group Careers; Australia; On-site; AUD 32,000 - 37,000; Full time

Benefits offered by this job

Discount card for ALH Hotels

Woolworths/BIG W discounts

Wellbeing Support (EAP)

Job summary

ALH Hotels is seeking a Food & Beverage Attendant for the Pacific Hotel. You will be the face of the floor, connecting with guests and providing memorable service.

You will share your passion for our products, recommend meals and drinks, and deliver top-notch customer service from opening to close. Some gaming experience or willingness to learn is valued, with a focus on teamwork and flexibility.

Qualifications

• RSA certificate required.
• Customer service oriented with a friendly demeanor.
• Ability to lift and move stock and equipment.

Responsibilities

• Be the face of the floor, connecting with guests and ensuring a memorable visit.
• Recommend meals and drinks to guests to enhance their experience.
• Deliver high-quality customer service and engage guests with enthusiasm.
• Assist the gaming and wagering team when needed and legally able.

Job description

Job Description

Job Description

Food & Beverage Attendant | Pacific Hotel

We’re searching high and low for a true ‘people person’ with a real passion for pub food and drinks. Sure, everyone serves food and drinks but you bring the magic and make it unforgettable!

A day in the life of a F&B Attendant:

• Be the face of the floor, connecting with guests and making sure every visit is a memorable one.

• Share your passion for our products and recommend the perfect meal or drink to make a guest's day.

• Deliver top-notch customer service and make every interaction fun and memorable.

• From the first pour of the day to the final lock-up, you'll be on the front lines, making sure our standards are sky-high and the experience is one to remember.

• Help the gaming and wagering team when needed and legally able

Inherent requirements:

• This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

• You’re a natural at making people feel welcome and have a knack for the little details.

• You’re a team player who is motivated to create magic for both guests and teammates.

• You have a current RSA certificate and flexible availability.

• Some gaming experience or willingness to learn would also be an asset.

The benefits are good too!

Grow your career within ALH Hotels and the wider Endeavour Group network. An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you'll enjoy discounts at Woolies supermarkets and BIG W. Endeavour Wellbeing Support, our EAP service, offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

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