Food and Beverage Attendant - Eltham Hotel

ALH Hotels; Melbourne; On-site; AUD 30,000 - 36,000; Full time

Benefits offered by this job

Exclusive discount card for ALH Hotels

Endeavour Wellbeing Support (EAP)

Discounts at affiliated brands

Job summary

ALH Hotels’ Eltham Hotel is seeking a friendly Food & Beverage Attendant who thrives on delivering exceptional guest experiences. You will be the face of the floor, connecting with guests and recommending meals or drinks to enhance their visit.

You should bring a current RSA certificate, a team-player mindset, and flexible availability. The role involves manual handling and lifting as part of daily duties, with opportunities to learn about gaming support when needed.

Qualifications

• Must have current RSA certificate.
• Flexible availability to cover shifts.
• Physical ability to perform manual handling and lifting (stock, kegs, deliveries).
• Gaming experience or willingness to learn is a plus.

Responsibilities

• Be the face of the floor, engaging with guests and ensuring memorable visits.
• Share passion for products and recommend meals or drinks to guests.
• Deliver top-notch customer service and create fun, memorable interactions.
• Support gaming and wagering team when required and legally able.

Skills

Customer service

Team player

Attention to detail

Education

RSA certificate

Job description

Food and Beverage Attendant - Eltham Hotel

We’re searching high and low for a true ‘people person’ with a real passion for pub food and drinks. Sure, everyone serves food and drinks but you bring the magic and make it unforgettable!

A day in the life of a F&B Attendant:

Be the face of the floor, connecting with guests and making sure every visit is a memorable one.

Share your passion for our products and recommend the perfect meal or drink to make a guest's day.

Deliver top-notch customer service and make every interaction fun and memorable.

From the first pour of the day to the final lock-up, you'll be on the front lines, making sure our standards are sky-high and the experience is one to remember.

Help the gaming and wagering team when needed and legally able

Inherent requirements:

This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

You’re a natural at making people feel welcome and have a knack for the little details.

You’re a team player who is motivated to create magic for both guests and teammates.

You have a current RSA certificate and flexible availability.

Some gaming experience or willingness to learn would also be an asset.

The benefits are good too!

• Grow your career within ALH Hotels and the wider Endeavour Group network.
• An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands.
• Through our partnership with Woolworths, you'll enjoy discounts at Woolies supermarkets and BIG W.
• Endeavour Wellbeing Support, our EAP service, offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.