Food and Beverage Attendant

LDK Healthcare; North Canberra; On-site; AUD 34,000 - 48,000; Part time

Benefits offered by this job

Competitive salary package

Free on-site parking

Purchased leave options

Salary packaging with novated leasing

Rewards and retail discounts program

Free daily coffee/tea

Professional development opportunities

Excellent company culture underpinned

Beautiful workplace

On-site cafes and restaurants

Staff cultural events

Employee referral bonus

Job summary

LDK Seniors Living is seeking a friendly part-time Food & Beverage team member for Greenway Views in Canberra. You will provide warm, efficient service to residents and guests, take orders, and ensure accurate communication to the kitchen and bar.

The role requires RSA and Food Handlers certificates, with Barista training desirable, and one year of relevant experience. Responsibilities include serving meals, maintaining high service standards, and managing duties with a positive, guest-focused

Qualifications

• RSA Certificate is required.
• Food Handlers Certificate is required.
• Barista Course is desirable.
• One year of experience in a similar role and/or environment.
• Ability to work under pressure and juggle priorities.

Responsibilities

• Assist in creating a warm, welcoming environment for residents and guests.
• Respond promptly and effectively to requests, delivering exceptional service.
• Familiarise yourself with the F&B offering to answer questions.
• Take orders and ensure accurate communication to kitchen and bar.
• Ensure safe and efficient delivery of all food and beverage orders.
• Set up, clear and service tables promptly for seating.
• Keep dining areas clean and well presented; assist with cleaning duties.
• Handle complaints professionally and escalate as needed.
• Follow cash, till and float procedures as required.

Skills

Customer service

Communication

Teamwork

Education

RSA Certificate

Food Handlers Certificate

Barista Course (desirable)

Job description

LDK Seniors Living vision is for every senior Australian to be treated with Love, Decency & Kindness in their ageing journey. Our core values of Love, Decency & Kindness underpin our culture andguide every aspect ofeverything we do for our residents and ourteammembers.All LDK villages combine the best part of retirement living and agedcaretodeliver our uniqueOne Move Promise®– our guarantee that once our residents call LDK home, they will never have to move again.

About Greenway Views

LDK Seniors Living’s flagship village,Greenway Views, is in Greenway, Tuggeranong in Canberra, opposite the South Point shopping centre and walking distance to the Tuggeranong town centre. The village consists of 327 apartments, spread over five buildings that is about half a kilometre long from end-to-end. Greenway Views is home tonearly 400residents over the age of 65.The village has over 6,000 square metres of communal spacefacilitatingsocial connectedness and a vibrant village community.LDK delivers lifestyle-for-life through a variety of age-friendly facilities,amenitiesand activities for both independent and non-independent residents. On-site facilities include a gym, art centre, chapel, dance room, theatre, library, several hospitality outlets, village shed, barber shop, hairdresser, medical consultation room, grocer, purpose designed meeting spaces and a dog park.

About the Role

To provide a warm, friendly, and efficient food and beverage service to our residents and other guests, ensuring exceptional service standards are delivered and always maintained in line with resident expectations.

Hours of Work

The successful candidate will be offered a part-time position and will work the following hours :

Friday: 1200 - 2100
Saturday: 0700 - 1600
Sunday: 0700 - 1600
Monday: 0700 - 1500

Roleresponsibilities

• Assist in creating a warm and welcoming environment for all residents and guests
• Ensure that resident and guest requests and queries are responded to promptly and effectively and an exceptional service is always delivered
• Familiarise yourself with the food and beverage offering to answer any questions residents and guests may have
• Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately
• Ensure an efficient and safe delivery of all food and beverage orders in line with resident expectations
• Set up, clear and promptly service tables after use to ensure that residents and guests can be seated in a timely manner
• Ensure the dining areas are clean and well always presented and assist with cleaning duties as required
• Deal with resident and guest complaints in a friendly and efficient manner and elevate complaints and comments as required
• Ensure all cash, charge, float and till procedures are carried out in line with agreed procedures

Qualifications, Experience and Skills

• Responsible Service of Alcohol (RSA) Certificate
• Food Handlers Certificate
• Completion of accredited Barista Course (desirable)
• One year of experience working in a similar role and/or environment
• Ability to work under pressure and juggle competing priorities in a busy environment
• Proven communication and interpersonal skills with an engaging and friendly personality
• Ability to take initiative and resolve queries in a practical and positive manner

Our Employee Value Proposition

LDK villages have established a reputation of being ‘truly happy places’ for residents. We know that this can only be achieved if our team feel connected, respected and valued. When you join LDK, you will be joining a for-purpose, values-led, people-first organisation that empowers and invests in our employees to develop, nurture and grow individual professional capability. You will work in a friendly, open and welcoming environment.

• Competitive salary package
• Free on-site parking
• Purchased leave options, giving you the flexibility to take extra time off when you need it
• Salary packaging with novated leasing options
• Rewards and retail discountsprogram
• Free daily coffee/tea/standard beverage for allstaff
• Continuous professional development and promotion opportunities
• Excellent company culture underpinnedby Love, Decency and Kindness (LDK)
• Beautiful workplaceenvironmentat all our villages
• On-site cafes andrestaurants available to staff
• Celebration of cultural events amongst staff and residents
• Employeereferral bonus and retention bonus