Food and Beverage Attendant

LDK Healthcare Pty; Australian Capital Territory; On-site; AUD 28,000 - 39,000; Part time

Benefits offered by this job

Free on-site parking

Salary packaging with novated leasing

Free daily coffee/tea for staff

Excellent company culture

Job summary

LDK Seniors Living’s Greenway Views in Greenway, Tuggeranong (Canberra) is seeking a part-time Food & Beverage attendant to deliver warm, friendly service to residents and guests. You will contribute to a high standard of hospitality across dining areas.

Fridays 12:00–21:00, Saturdays 07:00–16:00, Sundays 07:00–16:00, and Mondays 07:00–15:00. The role requires RSA and Food Handlers certificates, plus a friendly, can-do attitude and good communication.

Qualifications

• RSA Certificate required.
• Food Handlers Certificate required.
• Barista course (desirable).
• At least 1 year in a similar role.
• Ability to work under pressure in a busy setting.
• Strong communication and interpersonal skills.

Responsibilities

• Assist in creating a warm and welcoming environment for residents and guests.
• Answer resident and guest requests promptly and deliver exceptional service.
• Familiarise yourself with the food and beverage offering to answer questions.
• Take food and beverage orders and relay to kitchen and bar promptly.
• Ensure safe, efficient delivery of all orders to residents and guests.
• Set up and clear tables promptly to seat residents and guests.
• Keep dining areas clean and well presented and assist with cleaning duties.
• Handle complaints politely and escalate when required.
• Follow cash, till and payment procedures as required.

Skills

RSA Certificate

Food Handlers Certificate

Barista Course

Customer service

Communication skills

Job description

LDK Seniors Living vision is for every senior Australian to be treated with Love, Decency & Kindness in their ageing journey. Our core values of Love, Decency & Kindness underpin our culture and guide every aspect ofeverything we do for our residents and ourteammembers. All LDK villages combine the best part of retirement living and agedcare to deliver our unique One Move Promise® – our guarantee that once our residents call LDK home, they will never have to move again.

About Greenway Views

LDK Seniors Living’s flagship village, Greenway Views, is in Greenway, Tuggeranong in Canberra, opposite the South Point shopping centre and walking distance to the Tuggeranong town centre. The village consists of 327 apartments, spread over five buildings that is about half a kilometre long from end-to-end. Greenway Views is home to nearly 400residents over the age of 65. The village has over 6,000 square metres of communal spacefacilitatingsocial connectedness and a vibrant village community. LDK delivers lifestyle-for-life through a variety of age-friendly facilities,amenitiesand activities for both independent and non-independent residents. On-site facilities include a gym, art centre, chapel, dance room, theatre, library, several hospitality outlets, village shed, barber shop, hairdresser, medical consultation room, grocer, purpose designed meeting spaces and a dog park.

About the Role

To provide a warm, friendly, and efficient food and beverage service to our residents and other guests, ensuring exceptional service standards are delivered and always maintained in line with resident expectations.

Hours of Work

The successful candidate will be offered a part-time position and will work the following hours :

Friday: 1200 - 2100
Saturday: 0700 - 1600
Sunday: 0700 - 1600
Monday: 0700 - 1500

Role r esponsibilities

• Assist in creating a warm and welcoming environment for all residents and guests
• Ensure that resident and guest requests and queries are responded to promptly and effectively and an exceptional service is always delivered
• Familiarise yourself with the food and beverage offering to answer any questions residents and guests may have
• Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately
• Ensure an efficient and safe delivery of all food and beverage orders in line with resident expectations
• Set up, clear and promptly service tables after use to ensure that residents and guests can be seated in a timely manner
• Ensure the dining areas are clean and well always presented and assist with cleaning duties as required
• Deal with resident and guest complaints in a friendly and efficient manner and elevate complaints and comments as required
• Ensure all cash, charge, float and till procedures are carried out in line with agreed procedures

Qualifications, Experience and Skills

• Responsible Service of Alcohol (RSA) Certificate
• Food Handlers Certificate
• Completion of accredited Barista Course (desirable)
• One year of experience working in a similar role and/or environment
• Ability to work under pressure and juggle competing priorities in a busy environment
• Proven communication and interpersonal skills with an engaging and friendly personality
• Ability to take initiative and resolve queries in a practical and positive manner

Our Employee Value Proposition

LDK villages have established a reputation of being ‘truly happy places’ for residents. We know that this can only be achieved if our team feel connected, respected and valued. When you join LDK, you will be joining a for-purpose, values-led, people-first organisation that empowers and invests in our employees to develop, nurture and grow individual professional capability. You will work in a friendly, open and welcoming environment.

• Competitive salary package
• Free on-site parking
• Purchased leave options, giving you the flexibility to take extra time off when you need it
• Salary packaging with novated leasing options
• Rewards and retail discountsprogram
• Free daily coffee/tea/standard beverage for allstaff
• Continuous professional development and promotion opportunities
• Excellent company culture underpinnedby Love, Decency and Kindness (LDK)
• Beautiful workplaceenvironmentat all our villages
• On-site cafes andrestaurants available to staff
• Celebration of cultural events amongst staff and residents
• Employeereferral bonus and retention bonus

Our Vision

LDK Seniors’ Living's vision is that all seniors in Australia willbe treated with Love, Decency and Kindness on their ageingjourney. We live, breathe and play by our 3 core values of Love,Decency and Kindness every day. We are proud that every aspect ofour business revolves around these values and our vision to createa senior living option truly worth of Australian seniors, with a‘one move’ promise.

Our employees are valued members of the LDK Family, whether theyare a Registered Nurse or Personal Carer, a Cleaner,Administrator, or a Cook for our residents in our kitchen. Ourongoing commitment is to support and foster their growth anddevelopment, so together we deliver the best possible outcomes forour residents.

Please, only consider employment with LDK Seniors Living if you feelas strongly about our vision and our values as we do.