FOI Coordinator — Healthcare Records & Access

MPAU Technology; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Job summary

MPAU Technology in Prahran, Melbourne is seeking an experienced Freedom Of Information Officer to manage requests for a healthcare organisation. You will coordinate records, prepare responses and maintain clear documentation to ensure timely access to information.

The role involves receiving, registering, tracking requests and coordinating information from multiple internal contacts while maintaining confidentiality of health data.

Qualifications

• Experience managing freedom of information requests and related documentation.
• Strong record management skills with accurate, complete files.
• Confidence reviewing information and preparing clear written correspondence.
• Ability to coordinate information from several internal contacts and follow up on outstanding items.
• Sound judgement when handling confidential and sensitive information.
• Strong administrative skills and an organised approach to managing competing requests.

Responsibilities

• Receive, register and track freedom of information requests to maintain an accurate record of each matter.
• Review requests and identify the information and records needed for a clear, complete response.
• Coordinate the collection of relevant documents from internal areas and keep requests moving within required timeframes.
• Prepare correspondence, response documents and file notes that are accurate and easy to follow.
• Organise records and supporting material to maintain complete and orderly case files.
• Maintain confidentiality when handling sensitive health information and personal records.
• Provide updates on request status and outstanding information to support informed decision-making.
• Manage administrative tasks within the Secretarial & Business Support function to keep processes organised.

Skills

FOI management

Record management

Written communication

Coordination

Confidentiality

Administrative skills

Job description

MPAU Technology in Prahran, Melbourne is seeking an experienced Freedom Of Information Officer to manage requests for a healthcare organisation. You will coordinate records, prepare responses and maintain clear documentation to ensure timely access to information.

The role involves receiving, registering, tracking requests and coordinating information from multiple internal contacts while maintaining confidentiality of health data.