Centre Manager

City Cave Float and Wellness Centre; Townsville City; Sur place; AUD 78 000 - 110 000; Plein temps

Résumé du poste

City Cave Float and Wellness Centre Idalia is seeking a full-time Centre Manager to lead our team and oversee the daily operations of our busy wellness centre in Townsville.

This hands-on role combines leadership, business management and exceptional guest care, including rostering, payroll processes, maintenance, and driving bookings and memberships to boost performance.

Qualifications

• Hands-on experience leading people and managing daily operations.
• Confidence with rostering, administration and learning new systems.
• Commercial mindset and enthusiasm for achieving targets.
• Strong customer service and communication skills.

Responsabilités

• Creating a warm, welcoming experience for every guest.
• Clean and prepare float rooms and saunas, manage laundry and daily facility presentation.
• Perform opening and closing duties.
• Driving bookings, memberships, sales and business performance.
• Maintaining presentation standards, completing routine equipment checks and coordinating maintenance.
• Leading, recruiting and developing the team.
• Managing rostering, timesheets and payroll processes.
• Managing stock, supplies and daily priorities.
• Building local relationships and supporting marketing initiatives.

Connaissances

People leadership

Operations management

Guest service

Team recruitment

Time management

Description du poste

City Cave Float and Wellness Centre – Idalia QLD

The organised one. The problem-solver. The person who brings a team together, takes pride in their work and rolls up their sleeves to make things happen.

Ready for a change and a challenge? We'd love to meet you!

City Cave Idalia is looking for a full-time Centre Manager to lead our team and oversee the daily operations of our busy wellness centre in Townsville.

THE OPPORTUNITY

Help people take time out, feel better and invest in their wellbeing, while building a motivated team and a thriving business.

You'll work closely with an engaged owner, bring fresh ideas to the centre and have the opportunity to make a visible difference to its performance and client experience.

Opportunities like this don't come around often, and we'd love someone who's ready to jump in and get started soon.

YOUR ROLE

This is an active, hands‑on position combining leadership, business management and exceptional guest care.

Your responsibilities will include:

• Creating a warm, welcoming experience for every guest.
• Clean and prepare float rooms and saunas, manage laundry and daily facility presentation.
• Perform opening and closing duties.
• Driving bookings, memberships, sales and business performance.
• Maintaining presentation standards, completing routine equipment checks and coordinating maintenance.
• Leading, recruiting and developing the team.
• Managing rostering, timesheets and payroll processes.
• Managing stock, supplies and daily priorities.
• Building local relationships and supporting marketing initiatives.

ABOUT YOU

You're practical, approachable and organised. You enjoy variety, take initiative and can balance the needs of your guests, your team and the business.

You'll bring:

• Hands on experience leading people and managing daily operations.
• Confidence with rostering, administration and learning new systems.
• A commercial mindset and enthusiasm for achieving targets.
• Strong customer service and communication skills.
• The ability to delegate, develop others and lead by example.
• A willingness to contribute to the physical, practical side of running the centre.
• Availability for a roster that includes some evenings and weekends.

This role would suit a hands‑on Manager or Assistant Manager looking for their next career move. Experience in wellness, fitness, hospitality or retail highly desirable.

READY TO MAKE YOUR NEXT MOVE?

We look forward to hearing what you could bring to City Cave Idalia.