Flexible Hours Housing Access Advocate – Waitlist Support

Housing Choices Australia; Sydney; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

5 weeks annual leave

Flexible working arrangements

Salary packaging

16 weeks paid parental leave

Inclusive workplace culture

Job summary

Housing Choices Australia seeks a Waitlist Support Worker for Catherine House’s Gateway program on a two-year fixed-term contract. You will provide practical, person-centred outreach and support to eligible women awaiting accommodation, helping minimise hardship and shorten periods of homelessness.

You will assess needs, assist with housing registrations, advocate for access to housing, and collaborate with housing providers and community services to broaden options.

Qualifications

• Post-secondary qualification in social work, psychology, social science or health.
• Experience in a similar role supporting disadvantaged clients.

Responsibilities

• Assess client needs, safety and risks; provide outreach, follow-up and warm referrals.
• Assist with housing registration applications and updates; advocate for access to housing and supports.
• Assess eligibility for brokerage funding and prepare client support packages.
• Build relationships with housing providers and community services to expand options.
• Maintain accurate electronic client records and contribute to reviews and reports.

Skills

Crisis management

De-escalation

Advocacy

Communication

Organization

Education

Post-secondary qualification in social work/psychology/social science/health

Tools

Electronic case-recording

Job description

Housing Choices Australia seeks a Waitlist Support Worker for Catherine House’s Gateway program on a two-year fixed-term contract. You will provide practical, person-centred outreach and support to eligible women awaiting accommodation, helping minimise hardship and shorten periods of homelessness.

You will assess needs, assist with housing registrations, advocate for access to housing, and collaborate with housing providers and community services to broaden options.