Flexible Hours: Customer Tech Service & Sales Pro

Telstra; Western Australia; On-site; AUD 41,000 - 50,000; Full time

Benefits offered by this job

Staff discounts

Parental leave benefits

Superannuation

Training & career growth

Flexible working hours

Job summary

Telstra in Western Australia is seeking a Retail Customer Service & Sales Consultant to help customers select products and services and deliver an outstanding in-store experience.

You’ll stay up-to-date with the latest Telstra gadgets and services, using consultative selling to meet targets while building long-term customer relationships. This role rewards performance with discounts, generous leave options, and ongoing training to advance your career.

Qualifications

• Experience in in-store customer service is a plus.
• Ability to meet and exceed sales targets and KPIs.
• Strong communication and problem-solving skills.

Responsibilities

• Assist customers in selecting products and services.
• Stay up-to-date with Telstra products and services to provide informed guidance.
• Aim to meet and exceed sales targets and KPIs while keeping customers connected.
• Collaborate with store team to create a welcoming environment and hit store goals.

Skills

Customer service

Sales

Communication

Tech product knowledge

Teamwork

Tools

POS system

Job description

Telstra in Western Australia is seeking a Retail Customer Service & Sales Consultant to help customers select products and services and deliver an outstanding in-store experience.

You’ll stay up-to-date with the latest Telstra gadgets and services, using consultative selling to meet targets while building long-term customer relationships. This role rewards performance with discounts, generous leave options, and ongoing training to advance your career.