Flexible Driving Examiner & Customer Service Specialist

Department Of Customer Services, Open Data And Small And Family Business; Moranbah; Hybrid; AUD 65,000 - 90,000; Full time

Job summary

Department of Customer Services, Open Data and Small and Family Business in Moranbah, QLD, seeks a Driving Examiner / Customer Service Advisor to deliver cross-channel customer service and conduct practical driving assessments in line with Queensland Government standards.

The role emphasizes quality service delivery, knowledge of licensing and registration processes, and teamwork within a supportive government environment.

Qualifications

• Cross-channel customer service delivery across phone, email and online channels.
• Licensing and registration processes knowledge.
• Ability to conduct practical driving assessments in line with standards.

Responsibilities

• Deliver cross-channel customer service to diverse stakeholders.
• Conduct practical driving assessments in accordance with Queensland Government standards.
• Collaborate with team to ensure high quality service delivery.

Skills

Cross-channel communication

Customer service

Teamwork

Job description

Department of Customer Services, Open Data and Small and Family Business in Moranbah, QLD, seeks a Driving Examiner / Customer Service Advisor to deliver cross-channel customer service and conduct practical driving assessments in line with Queensland Government standards.

The role emphasizes quality service delivery, knowledge of licensing and registration processes, and teamwork within a supportive government environment.