Fleet Rentals Coordinator - Customer Success & Admin

Sime Group; Sydney; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Annual incentive scheme

Employee discounts

Employee Assistance Program

Health & wellbeing reimbursement

Permanent full-time role

Company uniform

Job summary

Sime Darby Fleet Services Pty Ltd is seeking a Rental Coordinator at our Rydalmere Branch. You will be the primary day‑to‑day contact for customer requirements and manage fleet availability, pre‑ and post‑rental procedures, and contract paperwork to ensure smooth transactions.

Key requirements include excellent communication, strong attention to detail, and solid administration or customer service experience. The role is permanent full‑time, with a standard Monday to Friday schedule.

Qualifications

• Experience in customer service or administration.
• Good communication and detail‑oriented.
• Computer literacy and basic reporting skills.

Responsibilities

• Ensure superior customer service is achieved.
• Monitor fleet availability daily.
• Complete pre and post-rental procedures.
• Ensure contract paperwork is accurate.
• Inspect returned vehicles and prepare reports.
• Discuss damage/missing items with customers and resolve.
• Liaise with National Sales for major interactions.
• Perform administrative duties as required.

Skills

Customer service

Administration

Communication

Attention to detail

Computer literacy

Manual licence

Job description

Sime Darby Fleet Services Pty Ltd is seeking a Rental Coordinator at our Rydalmere Branch. You will be the primary day‑to‑day contact for customer requirements and manage fleet availability, pre‑ and post‑rental procedures, and contract paperwork to ensure smooth transactions.

Key requirements include excellent communication, strong attention to detail, and solid administration or customer service experience. The role is permanent full‑time, with a standard Monday to Friday schedule.