Fleet Controller/Allocator

Jet Couriers; City of Parramatta Council; On-site; AUD 65,000 - 90,000; Full time

Job summary

Jet Couriers in Sydney’s Northmead seeks a Fleet Allocator to join our expanding team. The role focuses on dispatching, route optimisation, and real-time problem solving to support our fast-paced same-day courier network.

The ideal candidate will have courier fleet allocation experience, a minimum of one year in transport, and a valid Australian driver’s licence with full working rights. A proactive, team‑oriented attitude is essential.

Qualifications

• Courier fleet allocation experience is required.
• One year of experience in transport or courier industry is preferred.
• Valid Australian driver’s licence and full working rights.
• Strong communication and interpersonal skills.
• Excellent attention to detail and problem-solving ability.

Responsibilities

• Courier fleet allocation—Dispatch and coordinate same-day courier jobs with a focus on efficiency and service quality.
• Route optimisation—Make fast, informed decisions to maximise fleet productivity and minimise delays.
• Driver communication—Provide clear, timely instructions and support to drivers throughout the day.
• Client communication—Maintain professional, solution-focused communication with customers.
• Transport management systems—Use modern TMS platforms to manage job flow, monitor fleet activity, and maintain operational accuracy.
• Assist with depot operations as required.

Skills

Courier fleet allocation

Route optimisation

Driver communication

Client communication

Problem-solving

Attention to detail

Tools

Transport Management System (TMS)

Job description

Jet Couriers is seeking a Fleet Allocator to join our expanding team in Northmead, Sydney.

If you're ready for a fresh start in 2026 and looking to advance your career in Fleet Management and Logistics, this is the opportunity for you!

About Us:

Established in 1996, Jet Couriers is a proudly Australian‑owned organisation and a recognised leader in same‑day courier and logistics services across Australia, New Zealand, and the USA. We operate in a fast‑paced, team‑driven environment where proactive people thrive and where strong fleet coordination is essential to our service.

Role Overview:

We are seeking an experiencedCourier Fleet Controller / Allocatorto join our Sydney team. This role is central to our same‑day operations, requiring someone who understands the pace, complexity, and decision‑making involved in managing a courier fleet. If you excel at dispatching, route optimisation, and real‑time problem‑solving, this is an excellent opportunity to advance your logistics career.

Responsibilities:

• Courier fleet allocation— Dispatch and coordinate same‑day courier jobs with a strong focus on efficiency and service quality.
• Route optimisation— Make fast, informed decisions to maximise fleet productivity and minimise delays.
• Driver communication— Provide clear, timely instructions and support to drivers throughout the day.
• Client communication— Maintain professional, solution‑focused communication with customers.
• Transport management systems— Use modern TMS platforms to manage job flow, monitor fleet activity, and maintain operational accuracy.
• Assist with depot operations as required.

Qualifications and Experience:

• Courier fleet allocation experience— Previous experience allocating or dispatching courier fleets is highly regarded and strongly preferred.
• Minimumone yearof experience in the transport or courier industry (same‑day courier experience is a major advantage).
• Strong communication and interpersonal skills.
• Excellent attention to detail and natural problem‑solving ability.
• Valid Australian driver’s licence and full working rights.
• A proactive, positive attitude with the ability to learn quickly.

What We Offer:

• Comprehensive, hands‑on training from experienced fleet and operations professionals.
• Genuine opportunities for internal progression and career development.
• Monday–Friday schedule with rotating shifts — enjoy your weekends off.
• A supportive, energetic team environment.