Flagship Assistant Manager - Sydney CBD

Frontline Recruitment Group; Sydney; On-site; AUD 51,000 - 85,000; Full time

Benefits offered by this job

Superannuation

Job summary

Frontline Recruitment Group is seeking an Assistant Store Manager for a busy Sydney CBD footwear retailer. You will work with the Store Manager to drive store performance, develop the team and deliver an exceptional shopping experience on the shop floor.

The role is hands-on and fast-paced, requiring energy, commercial awareness and a passion for customer service, with opportunities to lead by example and mentor others in a renowned brand.

Qualifications

• Previous retail leadership experience, ideally within footwear, fashion or a similar customer-focused environment.
• A strong sales focus with an understanding of retail KPIs and commercial performance.
• Confidence leading, coaching and motivating a team.
• The ability to thrive in a busy, fast-paced retail environment.
• Strong organisational skills and an understanding of stock management and store operations.
• A hands-on, collaborative leadership style with the confidence to lead from the front.

Responsibilities

• Sales Performance: Driving sales and KPIs through strong floor leadership, leading by example and identifying opportunities to maximise results.
• Customer Experience: Delivering personalised service, sharing product knowledge and creating an engaging shopping experience.
• Team Leadership: Coaching, motivating and developing team members while supporting a positive and accountable team culture.
• Store Operations: Supporting daily store operations, presentation standards, rostering and company procedures.
• Stock Management: Overseeing deliveries, replenishment, transfers and stock accuracy, ensuring the back of house runs efficiently.

Skills

Retail leadership

Sales focus

Team coaching

Customer service

Stock management

Store operations

Organizational skills

Lead from the front

Job description

We're looking for an Assistant Store Manager who brings energy, commercial awareness and a genuine passion for customer experience. Working alongside the Store Manager, you'll play a key role in driving store performance, developing the team and delivering an exceptional shopping experience in a busy Sydney CBD location.

This is a hands‑on leadership role for someone who thrives in a fast‑paced environment, enjoys being on the shop floor and knows how to turn great customer interactions into sales.

THE OPPORTUNITY

You'll support the overall management of the store, taking ownership of daily operations, team performance and customer experience.
Key responsibilities include:

• Sales Performance: Driving sales and KPIs through strong floor leadership, leading by example and identifying opportunities to maximise results.
• Customer Experience: Delivering personalised service, sharing product knowledge and creating an engaging shopping experience.
• Team Leadership: Coaching, motivating and developing team members while supporting a positive and accountable team culture.
• Store Operations: Supporting daily store operations, presentation standards, rostering and company procedures.
• Stock Management: Overseeing deliveries, replenishment, transfers and stock accuracy, ensuring the back of house runs efficiently.

We're looking for an Assistant Store Manager who brings energy, commercial awareness and a genuine passion for customer experience. Working alongside the Store Manager, you'll play a key role in driving store performance, developing the team and delivering an exceptional shopping experience in a busy Sydney CBD location.

This is a hands‑on leadership role for someone who thrives in a fast‑paced environment, enjoys being on the shop floor and knows how to turn great customer interactions into sales.

THE OPPORTUNITY

You'll support the overall management of the store, taking ownership of daily operations, team performance and customer experience.
Key responsibilities include:

• Sales Performance: Driving sales and KPIs through strong floor leadership, leading by example and identifying opportunities to maximise results.
• Customer Experience: Delivering personalised service, sharing product knowledge and creating an engaging shopping experience.
• Team Leadership: Coaching, motivating and developing team members while supporting a positive and accountable team culture.
• Store Operations: Supporting daily store operations, presentation standards, rostering and company procedures.
• Stock Management: Overseeing deliveries, replenishment, transfers and stock accuracy, ensuring the back of house runs efficiently.

WHAT YOU'LL BRING

• Previous retail leadership experience, ideally within footwear, fashion or a similar customer-focused environment.
• A strong sales focus with an understanding of retail KPIs and commercial performance.
• Confidence leading, coaching and motivating a team.
• A genuine passion for customer service, product knowledge and delivering a great experience.
• The ability to thrive in a busy, fast‑paced retail environment.
• Strong organisational skills and an understanding of stock management and store operations.
• A hands‑on, collaborative leadership style with the confidence to lead from the front.

WHAT'S ON OFFER

• Up to $85K + Superannuation for the right candidate
• The opportunity to join a globally recognised footwear brand.
• A busy Sydney CBD location with plenty of customer interaction.
• A hands‑on leadership role with genuine scope to develop your management experience.
• A supportive retail environment where sales, service and teamwork matter.

READY FOR YOUR NEXT MOVE?

If you're a commercially minded retail leader who loves footwear, enjoys a busy store environment and knows how to bring out the best in a team, we'd love to hear from you.