Fitness Equipment delivery & installation

The Fitness Shop; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Professional development

Employee wellbeing

Job summary

The Fitness Shop in Essendon, VIC is seeking a skilled Fitness Equipment Delivery & Installation specialist for a full-time role. You will ensure equipment is delivered, assembled, installed, and tested to meet safety and performance standards at customer premises.

Based in Essendon, you’ll work with warehouse and service teams to coordinate schedules, follow health and safety protocols, and provide customers with clear demonstrations and ongoing guidance to support their fitness journey.

Qualifications

• Experience in delivering and installing fitness equipment.
• Ability to lift heavy equipment and work physically.
• Excellent communication and customer service.
• Valid driver's license with clean driving record.
• Knowledge of safety standards for equipment handling.

Responsibilities

• Transport equipment from warehouse to customer locations safely.
• Assemble and install equipment per manufacturer specs.
• Test installed equipment for safety and functionality.
• Provide clear usage instructions to customers.
• Record deliveries, installations, and issues.
• Coordinate with warehouse and customer service for schedules.

Skills

Delivery & installation experience

Mechanical aptitude

Customer service oriented

Valid driver's license

Safety-conscious

Team player

Job description

The Fitness Shop is seeking a skilled and professional Fitness Equipment Delivery & Installation specialist to join our team on a full-time basis. Based in Essendon VIC 3040, this role is central to ensuring our customers receive exceptional service from the moment their fitness equipment arrives at their doorstep through to complete installation and setup.

As Fitness Equipment Delivery & Installation, you will be responsible for delivering high‑quality service that reflects The Fitness Shop's commitment to customer satisfaction. This position combines physical logistics expertise with technical knowledge, ensuring that every customer receives their equipment safely and is fully supported in getting started with their fitness journey. You will work independently and as part of a team to maintain our reputation for reliable, professional service.

Key responsibilities

• Safely transport fitness equipment from our warehouse to customer locations using appropriate vehicles and handling techniques
• Unload and position fitness equipment at customer premises with care and professionalism
• Assemble and install fitness equipment according to manufacturer specifications and safety standards
• Conduct thorough testing of all installed equipment to ensure proper functionality and safety
• Provide clear instructions and demonstrations to customers on the correct use and maintenance of their equipment
• Maintain detailed records of all deliveries, installations and any issues encountered
• Communicate professionally with customers, addressing any questions or concerns regarding their equipment
• Perform routine vehicle maintenance checks and ensure delivery vehicles are kept clean and well‑organised
• Collaborate with warehouse and customer service teams to coordinate delivery schedules and manage customer expectations
• Follow all health and safety protocols and company policies to maintain a safe working environment

What we're looking for

• Experience in delivery and installation roles, preferably within fitness equipment, furniture or similar industries
• Strong physical capability to safely lift, carry and manoeuvre heavy equipment (regularly up to 50kg+)
• Excellent mechanical aptitude and the ability to follow assembly instructions and technical specifications
• Valid driver's licence with a clean driving record and experience operating commercial vehicles
• Outstanding customer service skills with the ability to communicate clearly and professionally
• Reliable, punctual and committed to meeting scheduled delivery and installation appointments
• Ability to work independently whilst maintaining strong teamwork and communication with colleagues
• Attention to detail and commitment to quality in both installation work and customer interactions
• Knowledge of health and safety standards relevant to equipment handling and installation
• Problem‑solving skills and the ability to adapt to challenging situations in customer homes
• A positive attitude and genuine passion for helping customers achieve their fitness goals

What we offer

At The Fitness Shop, we value our employees and offer a competitive full-time position with a supportive team environment. We provide opportunities for professional development and the chance to work with industry‑leading fitness brands and products. You will benefit from working in a dynamic business that prioritises customer satisfaction and employee wellbeing. We foster a collaborative culture where your contributions are recognised and valued, and where you can build a rewarding career in the growing fitness industry.

About us

The Fitness Shop is a leading retailer of fitness equipment and accessories, dedicated to helping customers achieve their health and wellness goals. With a strong commitment to quality products and exceptional customer service, we have established ourselves as a trusted name in the fitness industry. Our team is passionate about fitness and committed to providing expert advice and reliable service to every customer. We pride ourselves on our professional approach, extensive product knowledge and dedication to making fitness accessible and enjoyable for everyone.