Fitness Coach

Virgin Active; City of Melbourne; Hybrid; AUD 42,000 - 70,000; Full time

Benefits offered by this job

Free club membership

Discounted personal training

Paid parental leave

Training & development

Job summary

Virgin Active is seeking an energetic Personal Trainer to deliver high-energy PT sessions and foster a vibrant community within our clubs. You’ll empower members, guide mind–body progression, and act as a brand ambassador, creating a welcoming, non-traditional fitness experience that stands out in the market.

The role emphasizes safety, client relationships, and delivering results while helping members feel part of a rock-star community.

Qualifications

• Cert IV in Fitness required and WWCC preferred or required.
• Ability to deliver meaningful PT sessions and build community.
• Strong communication and safety-focused mindset.

Responsibilities

• Welcome members and assist with service selection.
• Deliver PT sessions with engaging, rock-star energy.
• Guide members through mind–body progress and uplift sessions.
• Maintain safety, proper technique, and injury prevention.
• Handle PT admin including bookings, payments and session validation.
• Act as a brand ambassador to support marketing activities and brand differentiation.

Skills

PT session delivery

People skills

Brand ambassador

Community building

Safety awareness

Education

Cert IV in Fitness

Working with Children Check (WWCC)

Job description

In a nutshell

This gig is all about delivering exceptional personal training (PT) sessions, in an environment unlike anything Australians have experienced before. You’ll be empowered to build true community… rock star style.

A day in the life

• Welcome members and help them find whatever they need or whatever they’re looking for.
• Deliver PT sessions with the uniqueness that’s given you a rock star following.
• Take members from physical experiences through to uplifting mind-body journeys.
• Leverage your personality to create a culture where the community become raving fans.
• Embrace feedback and suggestions to improve and increase PT delivery.
• Keep PT sessions safe… considering equipment, technique and any pre-existing injuries.
• Advocate safety and ensure an overall safe environment for members and team members.
• Stay on top of PT admin to ensure seamless booking, payment and validation of sessions.
• Naturally act as a brand ambassador to support marketing activities and comfortably communicate what differentiates our PT offering from the market.

To land this gig… and your ongoing mindset

• You have your Cert IV in Fitness, a rock star reputation, your first a id, flexibility to work a non-traditional schedule and can readily obtain a clear Working with children Check (if required). You may also have studied exercise or sports science. A+ for you.
• You have aligned experience. You know how to deliver meaningful PT sessions and thrive on exceeding performance targets. You’re comfortable connecting with members and thrive on building true community.
• You are people-focused. You’re a raw and magnetic personality. You get a kick out of getting people to those I did it! moments. You’re confident and cool under pressure. Inspiring the community to push themselves to new heights (one PT session at a time) makes you feel warm and fuzzy inside. You love a friendly plank competition.
• You are self-assured. You listen intently. You speak eloquently. You can explain just about anything to anyone and you’re comfortable communicating at all levels. You’re authentic when you express yourself. You love to inspire.
• You are driven. You love motivating others. You leverage your life experience and charismatic personality to help members experience physical, mental and emotional breakthrough moments. You enjoy working to targets.
• You have a can-do approach. You think on your feet. You’re cool with ambiguity and you roll with the punches when things change. You’re motivated to continually improve. Whatever a member needs, whatever a member is looking for, you help them find it.

What success looks like

• Be Yourself – be who you really are
• Go Together – work together as one team
• Work Hard – jump in and get your hands dirty
• Dream Big – reach for the sky

And the additional key result areas for you…

• Employee Experience – connect with teammate… in a way that maximises our employee NPS
• Member Experience – champion the member experience to maximise love levels
• Financial Performance – surpass PT delivery expectations and boost memberships

What we offer you

• One of the world’s most recognised and exciting brands
• A culture that’s all about inspiring people to live an active life
• A free membership for you to workout at our clubs (and one for your buddy after 12 months)
• Discounted personal training
• Special deals with our retail and service partners
• Paid parental leave to spend time with your new little human
• Paid training and regular personal and professional development
• Confidential 24-hour support via our employee assistance program
• Uniforms designed in partnership with lululemon athletica
• Fun. It’s part of our success. We prefer smiles to graphs. We like to be human rather than corporate.