First Nations Student Support Lead

The University of Adelaide; Adelaide; On-site; AUD 104,000 - 116,000; Full time

Job summary

The University of Adelaide invites applications for a Team Lead, First Nations Student Support. You will lead a small team, mentor staff and coordinate services to deliver high-quality, student-centred support across the campus.

A key focus is building culturally safe partnerships with First Nations communities, delivering tailored programs and continuous improvement in wellbeing and safety outcomes for students and staff.

Qualifications

• Experience leading and developing staff within a student support or community-focused setting.
• Strong understanding of First Nations cultural protocols and community engagement.
• Ability to design and deliver culturally safe, tailored student support services.
• Proven capability to manage sensitive cases with emotional intelligence.
• Experience driving service improvements using feedback and data.

Responsibilities

• Lead, mentor and develop staff to deliver high-quality, student-centred services.
• Coordinate operations and drive continuous improvement initiatives.
• Support First Nations students and staff by fostering culturally safe environments.
• Build strong relationships with First Nations communities and organisations.
• Collaborate with campus teams to strengthen service delivery and outcomes.

Skills

Team leadership

Staff mentoring

First Nations engagement

Customer service

Process improvement

Job description

The University of Adelaide invites applications for a Team Lead, First Nations Student Support. You will lead a small team, mentor staff and coordinate services to deliver high-quality, student-centred support across the campus.

A key focus is building culturally safe partnerships with First Nations communities, delivering tailored programs and continuous improvement in wellbeing and safety outcomes for students and staff.