Fire Service and compliance coordinator

A Plus Services Group; Inner West Council; On-site; AUD 70,000 - 90,000; Full time

Job summary

A Plus Services Group in New South Wales is seeking a dedicated Fire Services Coordinator to help schedule and manage our fire maintenance and service operations. You will work closely with technicians, clients and management to keep programs running smoothly and ensure compliance.

The ideal candidate has experience coordinating fire services, is proficient with Uptick, and combines strong organisational skills with excellent communication and a team-focused attitude.

Qualifications

• Previous experience in a Fire Services Coordination role.
• Experience using Uptick.
• Excellent organisational and time management skills.
• Strong communication and customer service abilities.
• Ability to work in a fast-paced environment and manage competing priorities.
• Professional, positive, and team-focused attitude.
• Experience within the fire protection industry highly regarded but not essential.

Responsibilities

• Coordinating fire maintenance and service schedules
• Managing technician workloads and job allocations
• Liaising with clients and responding to service enquiries
• Processing service reports, defects, and quotations
• Managing compliance documentation and records
• Ensuring service delivery deadlines are met
• Supporting the wider operations team with administrative tasks

Skills

Fire services coordination

Uptick

Organisation & time management

Communication skills

Customer service

Tools

Uptick

Job description

Join a Team Where You're Valued, Supported, and Set Up for Success

We are a well established and growing fire protection company looking for an experienced Fire Services Coordinator to join our friendly and supportive team.

We believe great people create great businesses. That's why we've built a positive workplace culture where teamwork, respect, and support are at the centre of everything we do. You'll be joining a welcoming team that genuinely enjoys working together and helping each other succeed.

About the role

As our Fire Services Coordinator, you will play a key role in the day-to-day coordination of our fire maintenance and service operations. Working closely with technicians, customers, and management, you'll ensure jobs are scheduled efficiently, compliance requirements are met, and our clients continue to receive exceptional service.

Key responsibilities

• Coordinating fire maintenance and service schedules
• Managing technician workloads and job allocations
• Liaising with clients and responding to service enquiries
• Processing service reports, defects, and quotations
• Managing compliance documentation and records
• Ensuring service delivery deadlines are met
• Supporting the wider operations team with administrative tasks

What we are looking for

• Previous experience in a Fire Services Coordination role
• Experience using Uptick
• Excellent organisational and time management skills
• Strong communication and customer service abilities
• Ability to work in a fast-paced environment and manage competing priorities
• Professional, positive, and team-focused attitude
• Experience within the fire protection industry highly regarded but not essential