Fire Safety Solutions Engineer – ANZ

Alloy Enterprises; Sydney; On-site; AUD 110,000 - 150,000; Full time

Job summary

Johnson Controls is seeking a Technical Services Engineer ANZ (Fire Suppression) for on‑site support across Australia and New Zealand. You will provide expert technical assistance, support commissioning, prepare engineering layouts, and collaborate with global teams to deliver precise product information.

You will train consultants, engineers, contractors, and field staff, while advising on codes, standards, and best practices in fire suppression. This role is based in Sydney CBD.

Qualifications

• Fire protection or related engineering industry experience.
• Ability to interpret technical docs and Australian Standards.
• Strong analytical and troubleshooting skills.
• Experience delivering technical training or knowledge sharing.
• Excellent communication and stakeholder management.
• Strong technical writing skills for clear documentation.
• Proficiency with Word, Excel, and PowerPoint.
• Experience with AutoCAD or similar design software.
• Mechanical aptitude with hands‑on equipment.
• Strong organizational skills for multitasking.

Responsibilities

• Provide expert technical support for fire suppression products to customers and internal stakeholders across ANZ.
• Support commissioning activities, troubleshooting, and fault‑finding to ensure optimal product performance.
• Develop technical drawings, layouts, and engineering support for ANZ market implementations.
• Collaborate with global and regional technical support teams to source and deliver accurate information.
• Partner with Business Development Managers by providing technical expertise and sales support.
• Deliver high‑quality technical training programs to consultants, engineers, contractors, and field service teams.
• Act as a trusted technical advisor, helping customers navigate industry codes, standards, and best practices in fire suppression.

Skills

Fire protection experience

Technical documentation

Analytical troubleshooting

Training delivery

Communication

Technical writing

MS Office

AutoCAD

Mechanical aptitude

Organization

Education

Certificate IV in Training and Assessment

Tools

AutoCAD

Microsoft Office

Job description

Johnson Controls is seeking a Technical Services Engineer ANZ (Fire Suppression) for on‑site support across Australia and New Zealand. You will provide expert technical assistance, support commissioning, prepare engineering layouts, and collaborate with global teams to deliver precise product information.

You will train consultants, engineers, contractors, and field staff, while advising on codes, standards, and best practices in fire suppression. This role is based in Sydney CBD.