Fire Safety Liaison

Lake Macquarie City Council; Newcastle; Hybrid; AUD 90,000 - 105,000; Full time

Benefits offered by this job

Weekly pay

35-hour week with flexible working

Health and wellbeing initiatives

Employee Assistance Program

Job summary

Lake Macquarie City Council in Newcastle, NSW is seeking a Fire Safety Liaison to coordinate annual fire safety statements and monitor compliance across the Local Government Area. You will act as the primary contact for customers, building owners and stakeholders, supporting administration and improving fire safety processes.

You will work with the Senior Building Surveyor - Fire Safety and Building Team to ensure legislative obligations are met, enhance operational efficiency and deliver

Qualifications

• Certificate IV in Business Administration or equivalent demonstrated administrative experience.
• Ability to manage high-volume administrative workloads and competing priorities.
• Well-developed interpersonal, verbal and written communication skills.
• A demonstrated commitment to delivering exceptional customer experiences.
• Strong analytical and problem-solving skills with the ability to interpret information and identify solutions.
• Advanced proficiency in Microsoft Office and experience working with databases, digital platforms and records management systems.
• Experience working collaboratively within a team while contributing to continuous improvement initiatives.

Responsibilities

• Coordinate the review of Annual Fire Safety Statements (AFSS).
• Monitor fire safety compliance for applicable buildings across the Local Government Area.
• Follow up outstanding, overdue or missing fire safety statements.
• Support the collection of applicable fees and charges.
• Assist registered officers with compliance and enforcement processes.
• Maintain records, information systems and reporting requirements.
• Communicate with customers, building owners and stakeholders regarding fire safety obligations.
• Contribute to process improvement initiatives that enhance service delivery and operational efficiency.

Skills

High-volume admin workloads

Interpersonal communication

Customer experience

Analytical and problem solving

Team collaboration and improvement

Education

Certificate IV in Business Administration or equivalent

Tools

Microsoft Office

Job description

Lake Macquarie City Council – Newcastle NSW

Help improve fire safety compliance across Lake Macquarie while delivering exceptional customer service and community outcomes.

Join a collaborative and professional Building Team

35 hour week with flexible work options

Opportunity to contribute to public safety and regulatory compliance across our growing city

LET'S EXPLORE THE JOB

We're excited to offer this newly created opportunity within our Building Team and are seeking a motivated and customer-focused professional to join us as a Fire Safety Liaison.

As one of the first people to step into this exciting new role, you'll play a key part in coordinating and supporting Council's fire safety compliance activities across the Local Government Area. Acting as the primary point of contact for customers, building owners and stakeholders, you'll support the management of Annual Fire Safety Statements, monitor compliance requirements, assist with administrative functions and contribute to the ongoing improvement of Council's fire safety processes.

Working closely with the Senior Building Surveyor - Fire Safety and Building Team, you'll help ensure Council meets its legislative obligations, supports operational efficiency and delivers positive outcomes for the community through proactive customer engagement and effective compliance coordination.

What you'll be doing:

• Coordinating the review of Annual Fire Safety Statements (AFSS)
• Monitoring fire safety compliance for applicable buildings across the Local Government Area
• Following up outstanding, overdue or missing fire safety statements
• Supporting the collection of applicable fees and charges
• Assisting registered officers with compliance and enforcement processes
• Maintaining records, information systems and reporting requirements
• Communicating with customers, building owners and stakeholders regarding fire safety obligations
• Contributing to process improvement initiatives that enhance service delivery and operational efficiency

Read the position statement hereto learn more about this exciting opportunity.

LET'S HEAR ABOUT YOU

You're an organised and proactive professional who thrives in a fast-paced environment and enjoys working with customers, stakeholders and technical specialists to achieve positive outcomes.

You have excellent communication skills, strong attention to detail and can effectively manage high-volume workloads while maintaining a focus on customer service and compliance outcomes. You enjoy identifying opportunities for improvement and working collaboratively to enhance processes and service delivery.

You'll bring:

• Certificate IV in Business Administration and/or equivalent demonstrated administrative experience
• Experience managing high-volume administrative workloads and competing priorities
• Well-developed interpersonal, verbal and written communication skills
• A demonstrated commitment to delivering exceptional customer experiences
• Strong analytical and problem-solving skills with the ability to interpret information and identify solutions
• Advanced proficiency in Microsoft Office and experience working with databases, digital platforms and records management systems
• Experience working collaboratively within a team while contributing to continuous improvement initiatives

LET'S REVEAL THE PERKS

• Competitive salary $90,202 to $104,831 per year + 12% superannuation
• Weekly pay
• 35-hour week with flexible working arrangements
• Health and wellbeing initiatives
• Employee Assistance Program
• The opportunity to make a meaningful contribution to your local community

CHOOSE THE LAKE MAC WAY

We know it is our people that will shape the future of our city. That’s why we’re passionate about providing a workplace that empowers our staff to be creative, innovative and bold. When you join the team at Lake Macquarie City Council, you join a group of people with a commitment to make our city even better. We’re proud of our city and the work we do, and we know you will be too.

We celebrate diversity and are committed to creating an inclusive workforce. We believe that a diverse network of employees, which truly reflects the people it serves and represents, is best equipped to understand and meet the needs of our community. We welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTIQ+ community, refugees and people with disabilities. We understand the skills and attributes veterans can bring to our Council.

LET’S START

Your experience throughout the application process matters to us. If you'd like feedback on your application or interview, don't hesitate to get in touch — we're here for you!

To complete your online application, you will be asked to upload a copy of your resume and provide responses to questions which are based on the criteria listed in the Position Statement.

Please note that as part of Lake Macquarie City Council’s recruitment process, prior to an offer of employment being made, recommended candidates may be subject to a medical assessment which may include alcohol and other drugs testing.