Finance Officer (Rates)

City of Nedlands; Western Australia; On-site; AUD 849,000 - 850,000; Full time

Benefits offered by this job

Five weeks annual leave

Paid parental leave

Up to 14% superannuation

Flexible working arrangements

Professional development

Employee wellbeing programs

Job summary

The City of Nedlands is seeking a Finance Officer (Rates) to join our Financial Services team. You’ll help keep the City’s rating and property information accurate, ensure rates processes run smoothly and provide helpful advice to ratepayers and internal teams.

Reporting to the Coordinator Revenue, you’ll manage direct debits, notices, pensioner records and compliance, while collaborating with teams across the City and external stakeholders to keep rating processes accurate and customer-focused.

Qualifications

• Diploma of Accounting or Certificate IV in Business (Administration) or equivalent experience.
• Current National Police Certificate.
• Knowledge of local government rating procedures and relevant legislation.

Responsibilities

• Keep property and rates information accurate and up to date.
• Process property changes, valuations, subdivisions, strata titles and ownership changes.
• Manage direct debits, rates journals, refunds and service charges.
• Assist with annual and interim rates, instalments, interest and reminder notices.
• Support collection and management of outstanding rates.
• Maintain pensioner records and process associated claims.
• Help reconcile the Emergency Services Levy.
• Maintain non-rateable property, name and address, and electoral roll information.
• Provide friendly, practical advice to ratepayers on rates and property matters.

Skills

Attention to detail

Communication skills

Customer service

Time management

Teamwork

Computer proficiency

Local government rating procedures

Education

Diploma of Accounting or Certificate IV in Business (Administration)

Tools

TechnologyOne

Civica Authority

MS Office (Word, Excel, Outlook)

Job description

Full-Time | Level 4 | $84,739 - $98,574 per annum plus super (depending on skills and experience)

Numbers, property, problem-solving and people. If that sounds like your kind of combination, this could be the role for you.

The City of Nedlands is looking for a switched-on and customer-focused Finance Officer (Rates) to join our Financial Services team. You’ll help keep the City’s rating and property information accurate, make sure rates processes run smoothly and provide helpful advice to our ratepayers and internal teams.

About the City

Just 7km from Perth CBD, the City of Nedlands offers the best of both worlds: leafy streets, riverside parks and a vibrant community. We’re proud to deliver high-quality services that support a thriving, inclusive city.

About the Role

Reporting to the Coordinator Revenue, you’ll be part of the Financial Services team and play an important role in managing the City’s rates and property information.

No two days will look exactly the same. You could be updating property ownership details, processing direct debits and refunds, assisting with rates notices, maintaining pensioner records or helping a ratepayer understand their account.

You’ll also work with teams across the City and external stakeholders to make sure our rating processes are accurate, compliant and customer-focused.

What You’ll Be Doing

• Keep the City’s property and rates information accurate and up to date
• Process property changes, valuations, subdivisions, strata titles and changes in ownership
• Manage direct debits, rates journals, refunds and service charges
• Assist with annual and interim rates, instalments, interest and reminder notices
• Support the collection and management of outstanding rates
• Maintain pensioner records and process associated claims
• Help reconcile the Emergency Services Levy
• Maintain non-rateable property, name and address, and electoral roll information
• Provide friendly, practical advice to ratepayers on rates and property matters
• Look for ways to make our rating processes even better.

What You Bring

Must-haves

• Strong attention to detail and confidence working with numbers and data
• Great communication and customer service skills
• Good time management and the ability to meet deadlines
• The ability to work independently while still being a great team player
• Confidence using computerised accounting systems and Microsoft Word, Excel and Outlook
• Knowledge and understanding of local government rating procedures and relevant legislation
• A relevant qualification such as a Diploma of Accounting or Certificate IV in Business (Administration), or equivalent experience
• A current C class driver’s licence
• A current National Police Certificate.

Bonus Points For

• Previous experience working in rates, revenue or a similar finance role
• Experience using TechnologyOne or Civica Authority
• An eye for spotting discrepancies and getting the details right the first time.

Why Join Us?

• Five weeks of annual leave - because balance matters
• Paid parental leave - 12 weeks for primary carers and 2 weeks for partners
• Up to 14% superannuation and novated leasing options - more for your future
• Flexible working arrangements - we understand life happens
• Ongoing professional development - we’ll back you to grow
• Employee wellbeing programs - including EAP, Fitness Passport, and health initiatives