Finance Manager

Reapit Australia & New Zealand; Queensland; Hybrid; AUD 130,000 - 180,000; Full time

Job summary

Reapit Australia & New Zealand is hiring a Finance Manager to lead revenue close, collections, and finance operations across Australia and New Zealand from our Brisbane office. You will partner with commercial, treasury, and technology teams to strengthen controls, optimize cash flow and drive system improvements.

The role requires hands-on NetSuite experience, strong stakeholder management, and a track record of delivering timely, accurate financial reporting in a high-volume environment.

Qualifications

• Demonstrated finance management experience in a high-volume transaction organisation, ideally within SaaS, technology, subscription services or a multi-entity environment.
• Strong record of owning revenue close, reconciliations, assurance and reporting within demanding monthly close deadlines.
• Proven experience leading collections and finance operations or Finance Case Officer teams, including workload management, coaching and performance delivery.
• Strong understanding of revenue, accounts receivable, cash application, credit management and order-to-cash controls.
• Demonstrated ability to deliver accurate and timely information to treasury and internal or external audit stakeholders.
• Hands-on experience with finance systems migration, data validation, user acceptance testing, cutover and post-implementation stabilisation.

Responsibilities

• Lead core finance operations across Australia and New Zealand, including revenue close and assurance.
• Own revenue close, collections and reporting, ensuring accuracy and timeliness.
• Manage Collections and Finance Case Officer teams, with clear service levels and performance measures.
• Strengthen revenue and receivables controls and cash conversion.
• Oversee NetSuite-based processes and collaborate with billing system owners.
• Drive continuous improvement in processes, controls and stakeholder reporting.

Skills

Finance management

Revenue close

Collections leadership

Billing systems

Stakeholder management

Analytical skills

Cross-functional collaboration

Tools

NetSuite

Job description

Reapit is the original, end-to-end business technology provider for estate agencies of all sizes. We've been helping sales and lettings agents to build relationships and grow their businesses for more than 25 years. Our technology connects property professionals in Europe, the Middle East, Australia, and New Zealand with buyers, sellers, tenants and landlords to power the relationships that change lives.

In Australia, Reapit stands as the preferred technology choice among the nation's leading estate agents and agencies. Tailored to the unique demands of the Australian property market, Reapit provides successful leaders with unparalleled tools across sales, property management, client relations, and data analytics, reinforcing their position at the pinnacle of real estate excellence.

What you'll be doing

Reapit is the original, end-to-end business technology provider for estate agencies of all sizes. We've been helping sales and lettings agents to build relationships and grow their businesses for more than 25 years. Our technology connects property professionals in Europe, the Middle East, Australia, and New Zealand with buyers, sellers, tenants and landlords to power the relationships that change lives.

In Australia, Reapit stands as the preferred technology choice among the nation's leading estate agents and agencies. Tailored to the unique demands of the Australian property market, Reapit provides successful leaders with unparalleled tools across sales, property management, client relations, and data analytics, reinforcing their position at the pinnacle of real estate excellence.

What you'll be doing

Reporting to the Regional Finance Officer, the Finance Manager is responsible for leading core finance operations across Australia and New Zealand. The role owns revenue close and assurance, supports a high-volume transaction environment, leads collections and Finance Case Officer teams, and delivers accurate and timely outcomes for treasury, audit and other finance stakeholders.

The Finance Manager is a hands‑on operational leader who partners with commercial, customer operations, treasury, financial control, technology and audit teams. The role is expected to strengthen revenue and receivables controls, improve cash conversion, resolve complex finance cases, and support the migration and optimisation of finance and billing systems.

You are responsible for the integrity and timely delivery of revenue and receivables processes, effective team leadership, strong financial controls, operational support for treasury and audit requirements, and successful finance systems change. This includes ownership of NetSuite‑based processes and close collaboration with billing‑system owners.

Key accountabilities include revenue operations, collections leadership, finance service delivery, treasury and audit support, and systems transformation, specifically:

• Revenue Close and Assurance: Own the monthly, quarterly and year‑end revenue close, including completeness and cut‑off reviews, reconciliations, revenue journals, deferred revenue movements, variance analysis and resolution of exceptions.
• High‑Volume Transaction Operations: Maintain accurate, controlled and scalable processes across large volumes of invoices, receipts, credits, adjustments and customer account activity.
• Collections Leadership: Lead collections strategy and execution, including ageing reviews, prioritisation, escalation, dispute management, cash recovery and reporting against collection targets.
• Team Management: Manage, coach and develop Collections and Finance Case Officer teams, setting clear service levels, ownership, quality standards and performance measures.
• Finance Case Management: Oversee timely investigation and resolution of billing, payment, account and revenue cases, with effective root‑cause analysis and stakeholder communication.
• Treasury Delivery: Provide reliable cash collection forecasts, bank and cash information, working‑capital insights and other inputs required by treasury.
• Audit Delivery: Coordinate high‑quality, timely audit evidence for revenue, receivables, cash and related controls, and drive remediation of findings.
• Continuous Improvement: Use data and operational insights to improve accuracy, cycle times, customer outcomes, cash conversion and control effectiveness.

Systems, Billing and Financial Control:

• NetSuite Ownership: Act as the operational finance lead for NetSuite, ensuring disciplined use of the platform, robust reconciliations, accurate master data and effective reporting.
• Billing Systems: Apply strong working knowledge of subscription and transactional billing platforms, including billing configuration, invoice generation, credit processing, integrations and exception management.
• Systems Migration: Lead or support finance systems migrations from requirements and data mapping through testing, reconciliation, cutover, hypercare and control stabilisation.
• Process Integration: Partner with technology, sales operations and customer teams to maintain reliable order‑to‑cash data flows between CRM, billing, payments and the general ledger.
• Controls and Compliance: Maintain effective controls over revenue, receivables, cash application, credits and system access, with compliance to applicable accounting policies and standards.
• Reporting and Insights: Deliver concise operational reporting on revenue close, aged debt, cash collections, case volumes, service levels, risks and remediation actions.

Who we're looking for

At Reapit, we prioritise hiring individuals who share our values and possess the right attitudes and behaviours for success. Whilst some of the listed requirements may be important, don't worry if you don't meet all of them, we'd still like to hear from you.

• Demonstrated finance management experience in a high‑volume transaction organisation, ideally within SaaS, technology, subscription services or a multi‑entity environment.
• Strong record of owning revenue close, reconciliations, assurance and reporting within demanding monthly close deadlines.
• Proven experience leading collections and finance operations or Finance Case Officer teams, including workload management, coaching and performance delivery.
• Strong understanding of revenue, accounts receivable, cash application, credit management and order‑to‑cash controls.
• Demonstrated ability to deliver accurate and timely information to treasury and internal or external audit stakeholders.
• Hands‑on experience with finance systems migration, data validation, user acceptance testing, cutover and post‑implementation stabilisation.
• Working knowledge of billing systems and their integration with CRM, payment platforms and the general ledger.
• Essential: strong hands‑on NetSuite experience, including revenue, receivables, reconciliations, reporting and month‑end close workflows.
• Advanced analytical and problem‑solving skills, with the ability to identify root causes and implement scalable solutions.
• Strong stakeholder management and communication skills across finance, operations, technology and customer‑facing teams.
• Ability to operate effectively in a matrixed, multinational and change‑oriented environment.

This role requires work related travel:

Given the international scope of Reapit and the finance function, senior managers are required to work outside standard business hours to accommodate time zones of global teams. Specific expectations include:

Flexibility: Availability to respond to urgent matters or join critical discussions outside regular working hours when necessary.

What your impact and success looks like

We expect your success and impact in the early stages of your career with us to look something like this:

• Within 1 month:
  • Complete introductory meetings with key finance, commercial, treasury, audit, technology and customer operations stakeholders.
  • Assess the capability, workload, service levels and priorities of the Collections and Finance Case Officer teams.
  • Document the current revenue close, collections, billing and NetSuite processes, including key risks, controls and immediate improvement opportunities.
• Within 3 months:
  • Establish a controlled revenue close timetable with clear ownership, reconciliations, exception reporting and review evidence.
  • Implement team routines and performance reporting for collections and finance case management, with agreed service levels and escalation paths.
  • Deliver at least one measurable improvement to NetSuite, billing‑system controls, cash collection or case‑resolution efficiency.
• Within 6 months:
  • Consistently deliver accurate and timely revenue close outcomes, with material reconciling items and exceptions resolved or clearly actioned.
  • Improve collections, cash forecasting and finance case performance against agreed targets, with clear reporting to treasury and finance leadershi
  • Successfully deliver assigned finance systems migration or billing transformation milestones, including reconciled data, tested controls and stable post‑go‑live operations.

We operate a Flexible Working Policy and we would like for you to work from our Brisbane office, 3 days a week.

Don't tick all the boxes? Neither do we

We care about our industry and want it to become a more inclusive and diverse place to work. So, we're driven by hiring not only by experience and relevance for the role but by sharing our values and the right attitudes and behaviours for success. We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. We feel we have an empowering environment where everyone is supported and respected, and we want you to feel this too. We welcome new ideas, thinking and approaches, whilst listening to all our employees.

We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant.