Finance Broker / Consultant

Cars24; Melbourne; On-site; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Monthly phone allowance

Wellness bonus

Employee assistance program

Job summary

Cars24 Melbourne is seeking an experienced Finance & Business Manager to support customers at checkout and guide them through car loan applications with confidence and care.

You will assess needs, present finance options, liaise with lenders, and help customers select suitable products while delivering a smooth end-to-end experience. Based at Laverton North, this full-time role offers an uncapped commission structure and an OTE of $150K+.

Qualifications

• 2+ years as Finance Consultant, Broker, or Business Manager.
• Tertiary qualifications in mortgage or finance broking.
• Experience with credit assessment and lender communications.

Responsibilities

• Guide customers through finance applications at purchase.
• Screen needs, creditworthiness, and affordability.
• Liaise between lenders and customers to manage approvals/declines.
• Offer products like extended warranties and vehicle protection.
• Communicate via phone and email for end-to-end experience.
• Maintain compliance and accuracy of loan documents.
• Leverage new tech platforms to streamline workflows.

Skills

Finance broking

Customer service

Credit assessment

Lender communication

Education

Cert IV in Mortgage and Finance Broking

Bachelor's Degree

Tools

CRM software

Lender systems

Job description

Finance Broker / Business Manager – Cars24 Melbourne

Help customers drive away with the right finance | OTE 150K+ | Full-time | Uncapped earnings

We're now looking for an experienced Finance & Business Manager to support customers at checkout and guide them through car loan applications with confidence and care. You will be assisting customers navigate finance options at the time of check-out and will be screening and assessing customers to find them the best finance option while providing exceptional customer experience throughout the process.

We're continuously helping customers drive away in the perfect car, with finance solutions that match their needs.

The Role & What You'll Do

Based out of our premier facility in Laverton North, you'll work a 5-day roster (including Saturdays and rotating Sundays) helping customers navigate car finance options in a fast-moving, customer-first environment.

Here's what you'll be doing:

• Guide customers through finance applications at the time of purchase
• Screen and assess customers' needs, creditworthiness, and affordability
• Act as a liaison between lenders and customers, managing approvals and declines
• Use your expertise to offer products like extended warranties and vehicle protection
• Communicate clearly via phone and email, delivering a smooth end-to-end experience
• Maintain compliance and accuracy across all loan documentation
• Leverage new tech platforms to streamline workflows and customer interactions

Requirements

What You'll Need

• 2+ years experience as a Finance Consultant, Broker, or Business Manager — ideally in asset finance or dealerships
• Relevant tertiary qualifications – preferably Cert IV in mortgage and finance broking (e.g. Bachelor's Degree)
• Experience with credit assessment, affordability checks, and lender communication
• Proven customer service skills in both inbound and outbound environments
• Ability to work with evolving digital systems and CRM platforms
• Attention to detail and a compliance-first mindset
• Valid driver's licence
• Able to work on Saturday's and at least 2 Sundays per month
• Willingness to undergo a police/background check

OTE: $150K+ (base + super + uncapped commissions!)

• Competitive salary package based on experience
• Monthly phone allowance
• Yearly Wellness Bonus
• Employee assistance program
• Access to industry-leading advisors and a powerful network
• Build from the ground up: help shape the future of auto finance in Australia
• Amazing team, strong culture, and real career progression

About Us

Cars24 is changing the game in used vehicle sales, and we need passionate, motivated individuals like YOU to help drive our success! With over US$1 billion in sales and a presence in markets around the world, we're on a mission to create a seamless, Amazon-like car-buying experience. Imagine browsing, financing, and purchasing your next car from the comfort of your home—and having it delivered right to your doorstep. We're redefining what it means to buy a car, and we want YOU to be part of that journey.