FIFO Village Services Lead: Housekeeping & Catering

ISS Facility Services Australia and New Zealand; Adelaide; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Meals provided on site

Accommodation provided

Uniforms provided

Wellbeing programs

Career progression opportunities

Job summary

ISS Facility Services Australia and New Zealand is seeking an experienced Minesite Village Services Team Leader to manage daily operations of utility services at our Mining Village in South Australia. FIFO 14:14 from Adelaide Airport.

You will lead housekeeping and catering utility teams, ensuring cleanliness, safety, and customer comfort across accommodation, mine-site operations, tavern, diner and admin areas.

Qualifications

• Customer service mindset and safety-focused leadership are essential.
• Experience in housekeeping or hospitality is required.
• Proven leadership with decision-making capabilities.
• FIFO mine-site cleaning experience is desirable.

Responsibilities

• Coordinate site staff to maintain a safe working environment.
• Oversee efficient operation and maintenance of utility functions.
• Respond to customer complaints and uphold service standards.
• Model high standards of performance and behaviour.
• Implement and review service standards and processes.
• Build a cohesive, accountable team.
• Assist in managing department budget.
• Ensure materials and equipment are adequately stocked and cost-effective.

Skills

Customer service mindset

Safety leadership

Housekeeping / hospitality

Leadership

Decision making

FIFO experience (desirable)

Job description

ISS Facility Services Australia and New Zealand is seeking an experienced Minesite Village Services Team Leader to manage daily operations of utility services at our Mining Village in South Australia. FIFO 14:14 from Adelaide Airport.

You will lead housekeeping and catering utility teams, ensuring cleanliness, safety, and customer comfort across accommodation, mine-site operations, tavern, diner and admin areas.