Fifo/Dido Housekeeping Supervisor

Iss Integrated Serv P/L; Bowen; Vor Ort; AUD 85.000 - 95.000; Vollzeit

Benefits dieser Stelle

Meals on site

Accommodation provided

Uniforms included

Safety boots supplied

Zusammenfassung

ISS is seeking a Housekeeping Supervisor in Queensland, Australia, to oversee day‑to‑day operations, lead the housekeeping team, and uphold the company’s standards of excellence across multiple sites including Mackay, Emerald, Rockhampton and Brisbane regions. The role offers a 2:1 roster, meal and accommodation provisions on site, and opportunities for growth within a global organization.

The successful candidate will bring at least 2 years of supervisory housekeeping experience, strong

Qualifikationen

• Minimum 2 years of management or supervisory experience in housekeeping.
• Polished presentation and strong communication abilities.
• Proven leadership and decision‑making skills.
• Unrestricted work rights in Australia.
• Must pass pre‑employment checks including police, medical, and drug/alcohol tests.

Aufgaben

• Manage and coordinate day‑to‑day housekeeping operations.
• Implement and monitor service standards and budgets.
• Assist HR in recruitment and onboarding of team members.
• Ensure training, performance evaluations and staff counselling.
• Maintain strong interface with Front Office and other managers.
• Provide leadership and coordinate site staff to ensure safety and customer focus.

Kenntnisse

Communication

Leadership

Staff management

Customer service

Safety culture

Tools

MS Office

Jobbeschreibung

Who we are:

ISS is a leading workplace experience and facility management company, providing placemaking solutions that contribute to better business performance and make life easier, more productive, and enjoyable delivered to high standards by people who care.

With a global presence spanning over 46 countries, ISS combines international expertise with local insights to create safe, efficient, and sustainable environments.

At ISS, our employees—whom we call "placemakers"—are at the heart of everything we do. Empowered by world‑class resources and driven by purpose, they are united by a passion to make a real difference every day.

The opportunity:

We are recruiting full‑time Housekeeping Supervisors on a 2:1 roster. Candidates may be based in Mackay, Emerald, Rockhampton and surrounding regions on a DIDO arrangement, or in Brisbane and surrounding suburbs on a FIFO arrangement.

Working closely with the Village Manager, you'll be responsible for coordinating and managing the day‑to‑day operations of our Housekeeping Department while proudly upholding ISS’s reputation for excellence.

• Competitive Annual Wage – $85,000 - $95,000 plus super
• Meals, accommodation and uniforms included whilst on site (Steel cap boots included)
• Ongoing support and training with opportunities to grow within a large global company
• Mental, Financial and Physical health support programs

Key Duties

• Implement and control the department budget.
• Implement and review service standards.
• Assist the Human Resources team in the recruitment and selection of team members.
• Ensure effectiveness of training, performance evaluations and counselling of staff for the department.
• Ensure a strong interface with Front Office and other managers as required.
• Provide leadership, support and coordinate site staff in maintaining a customer focused and safe working environment.

To be considered:

• Minimum 2yrs proven management/supervisor experience in housekeeping and cleaning services.
• Polished presentation and communication abilities.
• Proven leadership skills and a strong decision‑making capability.
• Lead by example and model behaviours that underpin a constructive safety culture.
• Confident user of MS Office Suite (Word, PowerPoint and Excel).
• Unrestricted work rights in Australia.
• Must have a valid police check issued within the last 12 months or be willing to obtain one.
• Must pass a Pre‑employment Medical Test, Functional Assessment and Drug and Alcohol Screen.
• Driver's License/ Photo ID required.
• Demonstrate a proactive, solutions‑focused approach with excellent communication, interpersonal, and customer service skills to ensure smooth operations.

”Connecting People and Places to Make the World Work Better”.

ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans, people with disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people.

We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff. Read more about ISS in Australia and New Zealand on our website.