Field Trainer - Schnitz

Schnitz; Melbourne; Hybrid; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Birthday leave

Hybrid working arrangements

Monthly office lunches and socials

Job summary

Schnitz is seeking an energetic Field Trainer to join our Capability team. You will coach Franchise Partners and Restaurant Managers across the network, delivering hands-on training and developing leaders to uphold Schnitz standards.

This role involves visiting restaurants, identifying gaps, supporting new openings and delivering training on new menus and systems. Hybrid work is available, with travel within the region and interstate openings when required.

Qualifications

• Experience in restaurant leadership, training or multi-site operations in QSR, hospitality or fast-paced service.
• Passion for developing people and helping others reach potential.
• Strong operational knowledge across front of house, back of house and guest service.
• Experience coaching Restaurant Managers, team leaders and restaurant teams.
• Ability to identify capability gaps and turn them into practical training plans.
• Confident communication and presentation skills.
• Hands-on approach and ability to demonstrate best practice in a live restaurant.
• Strong organisation skills and ability to manage time across multiple locations.
• Flexibility to travel within the region and support interstate openings.

Responsibilities

• Build relationships with Franchise Partners and restaurant leaders, providing training and coaching.
• Visit restaurants across allocated region to improve team capability and guest experience.
• Deliver hands-on coaching to Restaurant Managers and team members.
• Develop leadership capability and coaching, communication, accountability and team management.
• Identify training gaps and create practical training plans to improve performance.
• Support new restaurant openings with training and open-restaurant support.
• Deliver training for new menus, equipment, systems and operational changes.
• Collaborate with Head of Capability and Regional Ops Managers to share feedback and improve training.

Skills

Coaching

Leadership

Training delivery

People development

Communication

Time management

Travel flexibility

Job description

At Schnitz, we're all about real food that makes people happy, and we're continuing to grow!

We're looking for a passionate Field Trainer to join our Capability team. This hands‑on role will see you working across our restaurant network, coaching and developing our Franchise Partners, Restaurant Managers and teams.

You'll help build stronger leaders, lift training standards and support new restaurant openings, making sure our teams have the skills and confidence to deliver a great Schnitz experience.

What You'll Be Doing

• Build strong relationships with Franchise Partners and restaurant leaders, becoming a trusted source of training, coaching and support.
• Visit restaurants across your allocated region, identifying opportunities to improve team capability, operational standards and the guest experience.
• Deliver hands‑on coaching to Restaurant Managers and Team Members.
• Develop and strengthen leadership capability, helping managers build confidence in coaching, communication, accountability and managing their teams.
• Identify training gaps and develop practical training plans to help restaurants improve performance and consistency.
• Support new restaurant openings across the network, including closed‑door training, opening support and helping new teams settle into their roles.
• Deliver training for new menus, equipment, systems and operational changes, ensuring teams understand what's changing and how to put it into practice.
• Work closely with our Head of Capability, National Field Training Manager and Regional Operations Managers to share feedback, identify opportunities and improve how we train and develop our people.

About You

• Previous experience in a restaurant leadership, training or multi‑site operations role, ideally within QSR, hospitality or a fast‑paced service environment.
• A genuine passion for developing people and helping others reach their potential.
• Strong operational knowledge across front of house, back of house, food safety and customer service.
• Experience coaching and developing Restaurant Managers, Team Leaders and restaurant teams.
• The ability to identify capability gaps and turn them into practical training and development opportunities.
• Confident communication and presentation skills, with the ability to engage people at all levels.
• A hands‑on approach and the ability to demonstrate best practice in a real restaurant environment.
• Strong organisation skills and the ability to manage your time across multiple restaurants and competing priorities.
• Flexibility to travel within your allocated region and support interstate new restaurant openings when required.

The Good Stuff!

• Join a growing Australian success story.
• Play a key role in developing the capability that supports our continued growth.
• Hybrid working arrangements.
• Birthday leave.
• Monthly Support Office lunches and social events.

Schnitz Group is committed to fostering an inclusive and respectful workplace environment. We hire great people from a wide variety of backgrounds - not just because it is the right thing to do, but because it makes our organisation stronger. We encourage applications from Aboriginal and Torres Strait Islander people and other people of colour, people from culturally diverse backgrounds, LGBTQIA+ people and those with a disability.