Field Test Engineer

South East Water; Frankston; Hybrid; AUD 108,000 - 122,000; Full time

Benefits offered by this job

My Fitness Passport

Employee Assistance Program

Hybrid work options

Health checks

Car parking

Job summary

South East Water is seeking an experienced Field Test Engineer to join our Operational Technology team. This hands-on role tests digital water meters, IoT devices, data loggers and sensors across our network, diagnosing faults and resolving issues with vendors and technical teams.

You’ll interpret device logs and technical documentation to support reliable metering and data accuracy, while travelling across the network on field assignments and maintaining compliance with safety standards.

Qualifications

• Field-based diagnosis, testing and maintenance of digital devices, instrumentation, telemetry systems, IoT technologies or industrial communications networks.
• Retrieving and interpreting device logs, diagnostic information and performance data for troubleshooting purposes.
• Interpreting technical documentation, specifications, schematics and installation standards.
• Working with vendors and technical support teams to investigate and resolve complex technical issues.
• Working with asset management, service management or work management systems.

Responsibilities

• Test, diagnose and resolve issues with digital meters, IoT devices, data loggers and sensors.
• Analyse device logs and performance data for troubleshooting.
• Collaborate with vendors and internal teams to implement fixes.
• Support field-based testing across the operational network.

Skills

Field testing

IoT devices

Telemetry systems

Diagnostic data analysis

Vendor collaboration

Logs interpretation

Education

Engineering degree or related field

Tools

Data loggers

Sensors

Industrial communications

Job description

We’re here to help people live well and create a better and more sustainable future. We support healthy and liveable communities by delivering water, sewerage and recycled water services to 1.77 million people who rely on us every day and every night. At South East Water, we innovate with purpose and act with care to deliver healthy water for life. Fresh thinking and collaboration are at the heart of our organisation. We are constantly learning, embracing the challenges of today and excited by the opportunities that tomorrow will bring.

The role

We’re looking for an experienced Field Test Engineer to join our Operational Technology team within the Enterprise Transformation and Delivery group.

This is a hands-on role where you’ll work across South East Water’s operational network to test, diagnose and resolve issues with digital water meters, Internet of Things (IoT) devices, data loggers, sensors and communication technologies.

You’ll use your technical expertise to investigate faults, analyse device data and logs, undertake field testing, and work with vendors and technical teams to resolve issues.

Your work will help keep our digital monitoring and metering technology reliable and performing at its best, supporting accurate operational data, better asset performance and positive customer outcomes.

Who are you?

You’re a problem solver with strong analytical skills, built from experience working with digital metering technologies, data loggers, sensors, telemetry equipment and communication protocols such as cellular, LPWAN, NB-IoT, LoRaWAN or equivalent technologies.

You’ll Have Experience In

• Field-based diagnosis, testing and maintenance of digital devices, instrumentation, telemetry systems, IoT technologies or industrial communications networks.
• Retrieving and interpreting device logs, diagnostic information and performance data for troubleshooting purposes.
• Interpreting technical documentation, specifications, schematics and installation standards.
• Working with vendors and technical support teams to investigate and resolve complex technical issues.
• Working with asset management, service management or work management systems.

A tertiary qualification in Engineering, Electronics, Mechatronics, Telecommunications or Information Technology would be well suited to the role. We also welcome candidates with equivalent industry experience in a relevant technical field.

A significant part of this role involves working in the field and travelling across our operational network. A current Victorian driver licence and willingness to regularly undertake field-based work are essential.

What’s in it for you?

Working at South East Water means you can enjoy a wealth of benefits, starting with the chance to be part of an organisation deeply committed to environmental initiatives and sustainability; one who has been recognised as one of the top 101 Workplaces for Women in Australia by Work180 for the past two consecutive years and a 2026 Finalist in the Work180 Equitable Workplace Awards ‘Flexible Working’ category.

Benefits

• Access to My Fitness Passport, an Employee Assistance Program (EAP), annual flu shots, and health checks.
• Work-life balance with flexible working arrangements, including hybrid work options and leave purchasing.
• Additional leave offerings, such as cultural and ceremonial leave and study leave.
• Head office with modern facilities and panoramic beachfront views, a separate parents' room, a prayer and meditation room and an onsite cafe.
• Limited free onsite and offsite car parking available, as well as pay-as-you-go parking options nearby.
• Opportunity to be part of great initiatives involving the local community.

This role is remunerated at a Level 4, which is between $107,748 and $121,916 + super and offers are commensurate with the successful candidate's experience.

We’re for everyone

Our people are as diverse as the communities we serve. It makes us better learners, thinkers and collaborators, helping create better outcomes for our customers.

We are deeply committed to Diversity, Inclusion, and Belonging, and we encourage applications from Aboriginal and Torres Strait Islander peoples, LGBTIQ+ individuals, people with disability and jobseekers of all ages and cultures. We aim to provide an inclusive, accessible workplace where everyone is welcome, safe, and celebrated. If you need any help with the application process or would like to discuss your reasonable adjustments during interviews, please reach out to our Talent team at ***email_hidden***.

To be considered for this opportunity, you must hold unrestricted working rights for the period of employment at the time of application. Successful candidates will also be required to undergo a number of pre-employment checks, including a police records check.

South East Water operates a 24/7 service environment. Whilst this role does not involve after-hours rostered duty, all employees may be required to provide out of hours support from time to time as required.

Visit southeastwater.com.au to learn more about us and how we serve our customers.