Field Services & Technical Manager (Australia & NZ)

Cooper Machinery Services; Toowoomba Regional; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

World-class training

Job summary

Cooper Machinery Services is seeking a Technician (Field Service) to join our Australian team in Toowoomba. The role combines hands-on maintenance, troubleshooting, and high-quality service delivery across client sites and our workshop.

You will lead field service activities, coordinate resources, and work with the internal team to develop quotations and ITPs for upcoming projects. Travel across Australia and NZ is expected as part of the role, with a focus on safety, quality, and OEM standards.

Qualifications

• Hands-on field service experience.
• Strong troubleshooting and diagnostic skills.
• Ability to plan and coordinate service activities.

Responsibilities

• Lead field service operations in Australia and NZ.
• Perform maintenance, troubleshooting and technical support.
• Plan, schedule and coordinate service activities and resources.
• Manage field technicians, rosters and timesheets.
• Develop service quotations and ITPs for projects.
• Collaborate with global service leaders on major overhauls.

Skills

Field service

Troubleshooting

Maintenance

Safety compliance

Team leadership

Education

Trade qualification (Technician)

Tools

CRM system

Diagnostic tools

Job description

Cooper Machinery Services is seeking a Technician (Field Service) to join our Australian team in Toowoomba. The role combines hands-on maintenance, troubleshooting, and high-quality service delivery across client sites and our workshop.

You will lead field service activities, coordinate resources, and work with the internal team to develop quotations and ITPs for upcoming projects. Travel across Australia and NZ is expected as part of the role, with a focus on safety, quality, and OEM standards.