Field Service Technician/Service Specialist

Adaptalift Group; Sydney; On-site; AUD 65,000 - 88,000; Full time

Job summary

Adaptalift Group is hiring a Field Service Technician/Service Specialist in Sydney. A key pathway from Light Vehicle Mechanic to material handling specialist is offered with full training and mentorship.

You will service, diagnose and repair forklifts and equipment, supported by experienced technicians, while developing your skills through manufacturer training and career development opportunities.

Qualifications

• Trade qualified Light Vehicle Mechanic (Certificate III or equivalent).
• Experience in an automotive dealership or workshop environment.
• Strong diagnostics, fault-finding and problem-solving abilities.
• Excellent communication and customer service skills.
• Current Australian Driver's Licence.
• Positive attitude and commitment to safety.

Responsibilities

• Service, repair and maintain Hyster and Yale forklifts and material handling equipment.
• Diagnose mechanical, electrical and hydraulic faults.
• Complete scheduled servicing and preventative maintenance.
• Learn new technologies through ongoing manufacturer and in-house training.
• Work alongside experienced technicians while developing your technical skills.
• Deliver exceptional customer service and ensure equipment operates safely and efficiently.
• Build your career with clear pathways across Adaptalift Group.
• Enjoy a role with variety – no two days are the same.

Skills

Diagnostics

Fault finding

Problem solving

Mechanical aptitude

Communication skills

Customer service skills

Driver's Licence

Safety mindset

Education

Certificate III in Light Vehicle Mechanical Technology

Job description

Field Service Technician/Service Specialist

About Us:

As one of Australia’s largest and fastest-growing materials handling hire and sales companies, Adaptalift Group has over 40 years of heritage as a proudly family-owned and operated business. Employing more than 600 people across Australia and New Zealand, our people enjoy making a real difference for our customers as part of a dynamic, values-led organisation where safety is at the forefront of everything we do.

We're looking for qualified Light Vehicle Mechanics who are ready to take the next step in their career.

If you're a qualified Light Vehicle Mechanic looking to broaden your skills and build a long-term career, this is your opportunity to transition into the growing materials handling industry.

No prior forklift experience is required. From day one, you'll be partnered with a qualified technician who will mentor and support you while you develop the skills and confidence to become a Service Specialist. With full training, ongoing coaching and a clear career pathway, you'll soon be working on industry-leading Hyster and Yale forklifts as part of one of Australia's leading materials handling businesses.

What You Will Be Doing Day-to-Day:

• Service, repair and maintain Hyster and Yale forklifts and material handling equipment
• Diagnose mechanical, electrical and hydraulic faults
• Complete scheduled servicing and preventative maintenance
• Learn new technologies through ongoing manufacturer and in-house training
• Work alongside experienced technicians while developing your technical skills
• Deliver exceptional customer service and ensure equipment is operating safely and efficiently
• Build your career within a growing industry offering genuine long-term opportunities
• Enjoy a role with plenty of variety – no two days are the same!

What’s in it for You?

• Full-time permanent position with long-term job security
• Monday to Friday role with overtime opportunities available
• Structured training program designed specifically for Light Vehicle Mechanics transitioning into the materials handling industry
• Be partnered with a qualified technician who will mentor and support you throughout your training
• Ongoing manufacturer training, mentoring and career development
• Genuine long-term career opportunities with clear pathways across the Adaptalift Group
• Supportive, collaborative team environment
• Retail, fuel & grocery discounts + employee milestone celebrations
• Wellbeing support and employee recognition programs

What We’re Looking For:

• Trade qualified Light Vehicle Mechanic (Certificate III in Light Vehicle Mechanical Technology or equivalent)
• Experience working within an automotive dealership or workshop environment
• Passion for diagnostics, fault finding and problem solving
• Strong mechanical aptitude with a willingness to learn new equipment and technologiesExcellent communication and customer service skills
• Current Australian Driver's Licence
• A positive attitude and commitment to safety
• No forklift experience required – we'll provide all the training and support you need to succeed.