Field Service Technician - Plant and Machinery

Northeast Auto Group; Adelaide; On-site; AUD 65,000 - 90,000; Full time

Job summary

Northeast Auto Group is seeking a Field Service Technician to travel to customer sites, diagnose faults, repair and service heavy equipment. You will ensure high workmanship standards and deliver excellent customer service.

The role requires a trade qualification, a valid Australian driver’s licence, and 2+ years’ experience in a similar position, with a focus on trucks and earth-moving gear. Safety and compliance are essential.

Qualifications

• Trade qualification in Heavy Commercial Vehicle Mechanical Technology or Mobile Plant Technology.
• Australian Driver's licence.
• 2+ years' experience in a similar role.
• Experience with trucks and earth moving equipment (desirable).
• Excellent verbal and written communication skills.
• Strong mechanical and technical aptitude.
• A commitment to workplace safety and compliance.

Responsibilities

• Carry out repairs, servicing and reporting on customers’ machinery to high workmanship standards.
• Perform troubleshooting, preventative and scheduled maintenance of customers' assets.
• Maintain levels of required materials and tooling.
• Comply with maintenance management systems.
• Diagnose mechanical faults and provide technical support to Sales Team when required.

Skills

Communication skills

Mechanical aptitude

Safety compliance

Problem-solving

Education

Heavy Commercial Vehicle Mechanical Technology

Mobile Plant Technology

Job description

Join Northeast Trackers and Machinery as a Field Service Technician and take your skills on the road with a trusted name in the industry. If you’re a hands-on problem solver with a strong background in diagnosing and repairing heavy equipment, and you take pride in delivering top-tier customer service, we want to hear from you.

About The Role

Field Service Technicians/Mechanics will be responsible for carrying out repairs, servicing, and reporting on customers machinery to the highest level of workmanship to ensure complete satisfaction and maximum output.

• Carrying out troubleshooting, preventative and scheduled maintenance of customers assests;
• Maintaining the levels of all required materials and tooling;
• Complying with the maintenance management systems;
• Diagnosing mechanical faults;
• Providing technical support to the Sales Team when required.

About You

• Trade qualification in Heavy Commercial Vehicle Mechanical Technology or Mobile Plant Technology (essential);
• Australian Drivers licence (essential);
• 2+ years' experience in a similar role (essential);
• Experience with trucks and earth moving equipment (desirable);
• Excellent verbal and written communication skills;
• Strong mechanical and technical aptitude;
• A commitment to workplace safety and compliance.

About Us

Established in 1995, the Northeast Auto Group (that includes BCH) is a national award-winning automotive retail and service organisation employing 600 people in South Australia, Victoria, Queensland, New South Wales and the Northern Territory.

We deliver a complete customer experience through multiple business units to provide the highest quality of service and innovative solutions. Our group of companies include an Engineering and Manufacturing division, Light and Heavy vehicle dealerships, Agricultural and Construction Equipment Solutions partnering with renowned and reputable OEM brands across the nation.

We are a high-performance business. Our success is built on hard work and skillfulness. We employ the best, and we invest in our people to make sure their knowledge is second-to-none. We go the extra mile, and we will always deliver.

Ready to make the move?

Please note that as part of the recruitment process you may be requested to undergo various pre-employment checks, such as a Work Entitlements Check, National Criminal Police Check or a Pre-Employment Medical.

Northeast Auto Group is an Equal Opportunity Employer and welcomes applications from a diverse range of backgrounds to apply for our positions. Northeast Auto Group is committed to creating an inclusive work environment for all employees.

In order to maintain a safe work environment and comply with legal regulations Northeast East Auto Group conducts random drug and alcohol testing as part of its employment policies.

Respectfully, no agencies please.