Field Service Technician - Mechanic

Norlift; Cairns Regional; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Company vehicle

Mobile phone

Uniforms

Job summary

Norlift is seeking an experienced mechanic to join the Cairns team in providing field service, maintenance, and breakdown repairs for a range of forklift, EWP and material handling equipment in Far North Queensland. You will work across different makes and models with access to a fully equipped workshop.

The role emphasizes strong fault-finding, excellent customer service, and the ability to work independently or in a team.

Qualifications

• Trade qualification as a Mechanic.
• Experience servicing heavy plant and materials handling equipment.
• Strong fault-finding and diagnostic skills.
• Valid Class C driver's licence.

Responsibilities

• Perform scheduled maintenance, servicing and breakdown repairs on heavy equipment and fleet.
• Provide exceptional customer service and support.
• Work with a variety of equipment across different makes and models.
• Uphold high standards of workmanship and housekeeping.
• Assemble, diagnose and repair light and heavy equipment.
• Access to a comprehensive, fully equipped workshop.
• Opportunities for overtime.
• Company service vehicle and mobile phone provided.
• Supplied uniforms.

Skills

Mechanic

Fault finding

Customer service

Independent work

Education

Trade qualification as a Mechanic

Tools

Diagnostic equipment

Job description

Norlift is a well-established and reputable company specializing in Forklift, EWP and Material Handling Equipment. With a strong presence in Far North Queensland, including Cooktown and Weipa, we offer comprehensive services including Hire, Sales, Service, and Parts.

As a key member of the Norlift Cairns team, you will play a crucial role in assisting with the high demand for field service breakdowns and maintenance requirements in Cairns and its surrounding areas. We are looking for an experienced, motivated, and mature individual to join our team and contribute to our continued success.

Key responsibilities;

Perform scheduled maintenance, servicing, and breakdown repairs on retail and internal hire fleet equipment.

Provide exceptional customer service and support.

Work with a variety of equipment across different makes and models.

Uphold high standards of workmanship and housekeeping.

Assemble, maintain, diagnose, and repair both light and heavy equipment.

Access to a comprehensive and fully equipped workshop.

Opportunities for overtime.

Provision of a company service vehicle and mobile phone.

Supplied uniforms

Competitive remuneration package.

Permanent, full-time position with working hours from Monday to Friday, 7:30 am to 4:00 pm.

Join a friendly and supportive team.

Opportunities for upskilling and further professional development.

The Successful Applicant Will Have:

Trade Qualification as a Mechanic.

Proven experience in servicing and maintaining heavy plant and materials handling equipment.

Strong fault-finding, troubleshooting, and diagnostic skills.

Excellent customer service and interpersonal abilities.

Capability to work both independently and as part of a team.

A valid Class C (Car) driver's licence is required.