Field Service Technician

Marble Group; Melbourne; On-site; AUD 44,000 - 73,000; Full time

Benefits offered by this job

Field service vehicle

Phone, laptop and major tooling

Overtime paid at penalty rates

Monthly RDO or 9-day fortnight

Training and development

Employee benefits

Job summary

Marble Group is seeking a skilled Field Service Technician to service a diverse range of forklifts, access equipment and mobile machinery across Melbourne.

You will manage your own jobs on customer sites, perform breakdowns, servicing and fault finding, and enjoy a field service vehicle, tools and ongoing OEM training.

Qualifications

• Trade qualification as a Diesel Mechanic, Heavy Vehicle Technician or Automotive Technician.
• Previous field service experience is essential.
• Experience working on heavy/mobile equipment is essential.
• Exposure to forklifts, access equipment, mobile plant or construction machinery is preferred.
• Strong hydraulic and electrical diagnostic skills.
• Ability to manage your own workload in the field.
• Excellent communication and customer service skills.
• Must have PR or Citizenship.

Responsibilities

• Breakdown repairs and troubleshooting in the field.
• Mechanical, hydraulic and electrical diagnostics.
• Scheduled servicing and preventative maintenance.
• Fault finding and problem solving.
• Component change-outs and repairs.
• Equipment and technology upgrades.
• Warranty work.
• Managing jobs autonomously on customer sites.
• Building relationships with customers on site.

Skills

Field service experience

Heavy equipment experience

Diagnostics

Education

Trade qualification: Diesel Mechanic / Heavy Vehicle / Automotive Technician

Tools

Hydraulic diagnostics

Electrical diagnostics

Job description

Join a well-established national business in a permanent field service position, working across a diverse range of forklifts, access equipment and mobile machinery.

This role will see you predominantly out on the road attending customer sites, managing your own jobs and carrying out everything from scheduled servicing through to breakdowns and complex fault finding.

We're looking for someone who already has field service experience and a strong background working on heavy equipment - whether that's access equipment, mobile plant, materials handling, earthmoving or construction machinery.

Why consider the role?

• Permanent position with a national business
• Up to $53.00ph + super depending on experience
• Field service vehicle provided
• Phone, laptop and major tooling supplied
• Regular overtime paid at penalty rates
• Monthly RDO or 9-day fortnight option
• Ongoing OEM, dealership and technical training
• Additional annual leave and employee benefits
• Variety of equipment, brands and customer sites

The company

You'll be joining an established national business operating across the forklift and access equipment space.

There's a strong focus on technical development, with ongoing training and upskilling available across different equipment and brands. You'll also have the support of an experienced team while maintaining plenty of autonomy in your day-to-day work.

The roster

Standard hours are Monday 7:00am-3:00pm and Tuesday to Friday 7:00am-3:30pm, with some flexibility available.

There is also the option to work towards a monthly RDO or 9-day fortnight, alongside regular overtime across mornings, afternoons and weekends.

The role

Working predominantly in the field, you'll be responsible for managing jobs across various customer locations.

Your day-to-day will include:

• Breakdown repairs and troubleshooting
• Mechanical, hydraulic and electrical diagnostics
• Scheduled servicing and preventative maintenance
• Fault finding and problem solving
• Component change-outs and repairs
• Equipment and technology upgrades
• Warranty work
• Managing jobs autonomously in the field
• Building relationships with customers on site

For this position, you'll need:

• Trade qualification as a Diesel Mechanic, Heavy Vehicle Technician or Automotive Technician
• Previous field service experience - essential
• Experience working on heavy/mobile equipment - essential
• Exposure to access equipment, mobile plant, forklifts, materials handling, earthmoving or construction machinery
• Strong hydraulic and electrical diagnostic skills
• Confidence attending breakdowns and fault finding independently
• Ability to manage your own workload in the field
• Strong communication and customer service skills
• Reliable attitude and interest in a long-term position
• Must have PR or Citizenship

You don't necessarily need previous forklift experience, but you will need proven field service experience working across heavy equipment or mobile machinery.