Field Safety and Quality Specialist I Adelaide Metro

nbn® Australia; Adelaide; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Parental leave

Leave purchasing options

Flexible holidays

Gym membership discounts

Company vehicle

Job summary

nbn is hiring a Field Safety and Quality Specialist in Adelaide. You will conduct frontline safety assurance activities and physical quality inspections on nbn workers and infrastructure, ensuring compliance with nbn standards and improving safe working practices.

You will engage with customers and DP crews, coach supervisors, and support field engineering activities across FTTP, FTTN, FTTB, FTTC, HFC, FW and SAT technologies. A company vehicle, laptop, tools, and device allowance are provided.

Job description

Build your career and Australia’s future.

Not many people can say they are working on building Australia’s future - with us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and employee benefits.

This role is based in the Adelaide Metro area.

nbn employee benefits:

• 18 weeks of paid parental leave
• Options to purchase leave and flexible holidays
• Discounted gym memberships + other corporate benefits
• Options for salary sacrificing including novated leasing and many more.
• An inclusive work culture that priorities balance and wellbeing
• A company that offers ongoing training and support with a focus on your career growth and professional development.

A bit about your role

As the Field Safety and Quality Specialist, you will be responsible for conducting front‑line safety assurance activities and physical quality inspections on nbn workers and infrastructure. Your role will ensure compliance with all quality requirements taking necessary actions to rectify any non‑compliance with nbn standards. Additionally, you will provide input and recommendations to enhance safe working practices and quality processes. You will be provided with a company vehicle, laptop, tools, uniform and phone (or device allowance).

You will predominantly undertake both pre and post compliance activities covering the full range of field tasks across all our technologies which include: FTTP (Fibre to the Premise), FTTN (Fibre to the Node), FTTB (Fibre to the Building), FTTC (Fibre to the Curb), HFC (Hybrid Fibre Coaxial), FW (Fixed Wireless) and SAT (Satellite).

A bit about you

If this sounds like the role for you, it’s likely you bring strong experience in a Civil or Telecommunications Field Operations environment, with a solid understanding of telecommunications construction and activation methodologies. You’re knowledgeable in HFC and fibre technologies and their installation processes, and ideally have hands‑on experience in field engineering.

Your ability to effectively engage with customers and stakeholders, especially when delivering technical or construction briefings, sets you apart. You’re confident in coaching and upskilling Delivery Partner (DP) crews and supervisors, fostering a culture of continuous improvement. Experience in aerial network construction is considered a significant asset, as is familiarity with SA‑specific legislation and operational practices.

You’re a strong communicator who can guide, mentor, and motivate team members while building solid relationships with internal and external stakeholders. You collaborate effectively with other safety and quality team members to maintain a consistent and aligned approach, and you’re adept at engaging with customers and community representatives to address any quality‑related concerns.

Life at nbn

To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Platinum Employer, and have active employee‑led diversity pillars.

Equal Opportunities for All

We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing [e-mail] or calling our Recruitment Accessibility Enquiry Line at [phone]. Please note, this line is dedicated to accessibility‑related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.

Please note, this is a permanent role. To be eligible for this role, you must have full working rights in Australia.

The preferred candidate will be required to undertake a Criminal History Check and a Pre‑Employment Medical Assessment to assess their ability to perform the genuine occupational requirements of the position. You must hold a current Australian driver’s licence.