Field Rapid Response & Community Safety Officer

Osborne and Richardson; Brisbane; On-site; AUD 44,000 - 63,000; Full time

Job summary

Osborne Richardson is partnering with a large South East Queensland council to recruit a Rapid Response Officer for the City Safety team. This hands-on, field-based role responds quickly to local law and public safety concerns, patrolling hotspots and resolving issues on the spot.

The position is initially a 3-month contract with a strong view to ongoing work, paying $39 per hour plus super, and involves substantial time in the community, using mobile technology and working both independently

Qualifications

• Experience in compliance, local laws, parking, security or frontline roles.
• Strong conflict resolution and professional conduct.
• Good written skills for reports and correspondence.
• Able to work independently and as part of a team.
• Confident using mobile technology and learning new systems.
• C Class driver’s licence is preferred.

Responsibilities

• Investigate and remove abandoned vehicles, shopping trolleys and illegally placed signage across the city.
• Carry out proactive and reactive patrols of hotspot locations, and re-inspect sites for compliance.
• Carry out impounding duties, including ownership checks, releasing impounded goods and supporting impounded vehicle auctions.
• Use authorised person powers under the Local Government Act 2009 and relevant local laws.
• Keep accurate file notes, inspection reports and evidence in council systems and mobile apps.
• Give clear, respectful advice to customers in difficult or escalated situations.
• Support community education and awareness campaigns.

Skills

Compliance experience

Local laws knowledge

Conflict resolution

Written communication

Independent worker

Mobile tech familiarity

Job description

Osborne Richardson is partnering with a large South East Queensland council to recruit a Rapid Response Officer for the City Safety team. This hands-on, field-based role responds quickly to local law and public safety concerns, patrolling hotspots and resolving issues on the spot.

The position is initially a 3-month contract with a strong view to ongoing work, paying $39 per hour plus super, and involves substantial time in the community, using mobile technology and working both independently