Field Operations Scheduler — Plan & Optimize

Smoke Alarm Testing Services; Gold Coast City; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

EAP access

Training provided

Team environment

Head Office location

Job summary

Smoke Alarm Testing Services (SATS) invites a proactive Scheduling Coordinator to join the Helensvale Head Office on a full-time basis. You will plan and optimise schedules for our field team across multiple states, balancing technician availability, geographic coverage and client priorities to ensure efficient, compliant work delivery.

You’ll adapt to changing plans, take ownership of your portfolio and build strong relationships with both field staff and clients, delivering excellent service

Responsibilities

• Plan effective and efficient future work schedules using our software.
• Maintain accurate technician, scheduling and operational data in the database.
• Review and respond to technician leave requests while ensuring coverage.
• Build positive relationships with field team members.
• Maintain strong client relationships for projects under your control.
• Respond promptly to scheduling challenges and resolve issues.

Job description

Smoke Alarm Testing Services (SATS) invites a proactive Scheduling Coordinator to join the Helensvale Head Office on a full-time basis. You will plan and optimise schedules for our field team across multiple states, balancing technician availability, geographic coverage and client priorities to ensure efficient, compliant work delivery.

You’ll adapt to changing plans, take ownership of your portfolio and build strong relationships with both field staff and clients, delivering excellent service