Field Infrastructure Support Engineer — IT & Data Center Ops

IT Alliance

Brisbane

Vor Ort

AUD 90.000 - 120.000

Vollzeit

Vor 3 Tagen

Sei unter den ersten Bewerbenden

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Zusammenfassung

IT Alliance is seeking a Support Field Infrastructure Engineer to support a Federal Government client across Brisbane and Adelaide. The role focuses on infrastructure availability, reliability, and operation, with emphasis on ITIL processes and ICT infrastructure expertise.

The ideal candidate will bring certifications (Microsoft, Cisco, ITIL) and strong drafting skills using Auto CAD and Visio. You will work with field teams to resolve issues and implement preventative measures in a complex

Qualifikationen

Experience in ITIL Foundation or higher is preferred.
Industry certifications such as Microsoft or Cisco are advantageous.
Experience with data centre facilities and ICT infrastructure is beneficial.
Strong technical writing and drafting skills using Auto CAD and Visio.

Aufgaben

Analyse service and component availability, reliability, maintainability and serviceability.
Contribute to the availability management process and its operation.
Provide technical expertise to enable correct application of operational procedures.
Investigate problems in systems, processes and services.
Assist with implementing remedies and preventative measures.

Kenntnisse

ITIL foundation

Microsoft certifications

Cisco certifications

Data centre facilities

ICT infrastructure

Technical writing

Drafting

Analyses availability

Reliability

Maintainability

Serviceability

Operational procedures

Investigates problems

Remedies implementation

Tools

Auto CAD

Visio

Jobbeschreibung

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