Field Business Liaison Officer

Goulburn Valley Region Water Corporation; Shepparton, Cobram; Hybrid; AUD 83,000 - 101,000; Full time

Benefits offered by this job

12 Rostered Days Off per year

Flu vaccinations

Skin checks

Employee Assistance Program (EAP)

Job summary

Goulburn Valley Water (GVW) seeks a proactive Field Business Liaison Officer to support operational coordination across the northern region from Shepparton to Cobram. The role includes planning maintenance with Service Delivery teams, coordinating support activities, and assisting with procurement and contractor management.

You will use Maximo and other systems to manage work orders, maintain records, and contribute to continuous improvement in service delivery and efficiency. NSW?

Qualifications

• Certificate IV or higher in Business Administration (or equivalent)
• Experience in business administration, procurement or operational support
• Strong computer literacy with systems used for works, procurement or project management
• Ability to plan, prioritise and manage competing tasks in a dynamic environment
• Strong communication and interpersonal skills

Responsibilities

• Provide capacity to the broader northern region of GVW's service area—from Shepparton to Cobram.
• Support planning and scheduling of maintenance activities with Service Delivery teams.
• Coordinate operational support activities including maintenance, depot and project support.
• Assist with procurement of goods and services and management of contractor arrangements.
• Utilise systems (e.g. Maximo) to create and manage work orders and track operational activities.
• Maintain accurate records and reporting to support operational and budget outcomes.
• Contribute to continuous improvement initiatives that enhance service delivery and efficiency.

Skills

Strong communication and interpersonal

Proactive mindset and problem solving

Collaborative approach

Ability to plan and prioritise

Education

Certificate IV in Business Administration or higher

Tools

Maximo

Job description

Goulburn Valley Water (GVW) provides quality water and wastewater services to 54 towns in North Central Victoria. Our purpose is to support healthy and prosperous communities.

Join GVW and play a key role in enabling the delivery of essential water and wastewater services across our region.

We’re seeking a proactive and solutions-focused Field Business Liaison Officer to support coordination across operational activities, working closely with field teams and internal stakeholders to ensure efficient service delivery.

Ideally, you will bring experience in business administration, operational support or procurement within a service delivery or infrastructure environment. Known for your organisation, attention to detail and collaborative approach, you are comfortable working across multiple priorities and engaging with a wide range of stakeholders.

About your new role...

As a Field Business Liaison Officer, you will:

• Provide capacity to the broader northern region of GVW's service area - from Shepparton to Cobram.
• Support planning and scheduling of maintenance activities in collaboration with Service Delivery teams
• Coordinate operational support activities, including maintenance, depot and project support
• Assist with procurement of goods and services and management of contractor arrangements
• Utilise systems (e.g. Maximo) to create and manage work orders and track operational activities
• Maintain accurate records and reporting to support operational and budget outcomes
• Contribute to continuous improvement initiatives that enhance service delivery and operational efficiency

You will be joining a collaborative and supportive team within Operational Support and Integration. The role can be based in Shepparton or Cobram, with flexibility available where operationally appropriate.

About you...

We're looking for someone with:

• A Certificate IV or higher in Business Administration (or equivalent experience in a related field)
• Experience in business administration, procurement or operational support, ideally in an essential services or infrastructure environment
• Strong computer literacy, particularly in systems used for works, procurement or project management
• Demonstrated ability to plan, prioritise and manage competing tasks in a dynamic environment
• Strong communication and interpersonal skills, with the ability to build relationships across teams and stakeholders
• A proactive mindset with strong problem-solving capability
• A collaborative approach and commitment to continuous improvement

Please note all applicants must be an Australian Citizen, permanent resident or hold a visa permitting you to work in Australia and hold a current driver's licence.

You will have the opportunity to join a diverse and inclusive organisation with strong ties to our regional community.

• Classification GVW3: $82,541 - $100,700 + superannuation (starting salary point is negotiable dependent upon relevant, qualifications, skills, and experience demonstrated)
• Full-time position with flexibility available (minimum 0.8 - 1.0 FTE)
• Based in Shepparton or Cobram - offering the benefits of a regional lifestyle with easy access to services and community amenities
• 12 Rostered Days Off (RDOs) per year (for full-time position)
• Opportunity to make a difference to the team and wider organisation and contribute to the ongoing liveability and prosperity of the region you live in.
• An organisation committed to OHS and safe working practices and the wellbeing of its staff including flu vaccinations, skin checks and Employee Assistance Program (EAP)
• Supportive team culture
• Encouragement and support to pursue professional growth and development opportunities.
• Annual performance reviews that encourage recognise and reward performance.
• Aligned with Community Connect Program - showcasing our region and supporting professionals to settle into town and become part of the community.
• Flexible, diverse, and inclusive workplace

For further information on this position, you are encouraged to contact James Cameron - Field Business Services Coordinator on 0447 187 795.

Interested?

Goulburn Valley Water is an equal opportunity employer valuing all people, diverse backgrounds, experiences, and perspectives.