Field-Based Local Laws Investigator | Community Impact & Compliance

Council Jobs; Cleveland; On-site; AUD 83,000 - 89,000; Full time

Benefits offered by this job

13% super

Job summary

Redland City Council is seeking a Local Laws Officer who will balance office duties with field investigations and compliance work on the Redlands Coast. You will investigate breaches, prepare documentation and assist with enforcement actions while delivering strong customer service.

The role requires sound judgement, clear communication and the ability to handle diverse, sometimes complex situations. Arotational roster may apply with weekend/public holiday work.

Qualifications

• Experience in local government or applying legislation is highly desirable.
• Strong customer service and communication abilities in diverse situations.
• Ability to investigate, analyse data and prepare clear documentation.

Responsibilities

• Investigating complaints, conducting patrols and gathering evidence relating to breaches of Local Laws and relevant legislation.
• Taking appropriate enforcement action, including issuing notices and preparing compliance documentation.
• Providing accurate advice and information to customers and stakeholders.
• Managing and prioritising a caseload of investigations in line with legislative and organisational requirements.
• Preparing reports, correspondence and legal documentation.
• Contributing to team outcomes and supporting a high standard of service delivery.

Skills

Customer service

Investigation

Communication

Documentation

Policy knowledge

Decision making

Job description

Redland City Council is seeking a Local Laws Officer who will balance office duties with field investigations and compliance work on the Redlands Coast. You will investigate breaches, prepare documentation and assist with enforcement actions while delivering strong customer service.

The role requires sound judgement, clear communication and the ability to handle diverse, sometimes complex situations. Arotational roster may apply with weekend/public holiday work.