Female Disability Support Worker (Melbourne West and North)

Matrix Healthcare; Melbourne; On-site; AUD 52,000 - 72,000; Full time

Benefits offered by this job

Flexible work arrangements

Career development opportunities

Employee assistance programs

Job summary

Matrix Healthcare is seeking compassionate Disability Support Workers to join our team across Melbourne’s west and north. The role emphasizes high English proficiency, understanding of the NDIS environment, and building meaningful client relationships.

Experience in personal care and supporting diverse needs is valued. Key responsibilities include delivering tailored support, assisting with daily living activities, and coordinating with the clinical team to monitor progress and update care

Qualifications

• Disability support experience and understanding of NDIS environment.
• Experience with mental health disabilities in community settings preferred.
• Excellent English communication and rapport-building skills.
• Ability to implement person-centered care and support plans.
• Strong documentation and record-keeping abilities.

Responsibilities

• Provide individualized care and support to clients with mental health disabilities.
• Assist with daily living activities, including personal care, meal prep and household tasks.
• Accompany clients to appointments, social activities and community events.
• Develop and implement personalized support plans with clients and families.
• Monitor progress and provide feedback to the clinical team.
• Advocate for clients’ rights and ensure needs are met.
• Maintain accurate client records and follow policies and procedures.

Skills

Disability support

Mental health knowledge

Communication skills

Person-centered care

Team collaboration

Problem solving

Record keeping

Driving licence

Education

Disability support qualification

Mental health qualification

Job description

Female Disability Support Worker (Melbourne West and North)

Matrix Healthcare is seeking compassionate and reliable Disability Support Workers to join our team. The role requires excellent English communication skills, a strong understanding of the NDIS environment, and the ability to build meaningful relationships with clients. Experience in personal care and supporting individuals with diverse needs is highly regarded.

Key responsibilities

• Providing individualized care and support to clients with mental health disabilities


• Assisting clients with daily living activities, including personal care, meal preparation, and household tasks


• Accompanying clients to appointments, social activities, and community engagement


• Developing and implementing personalized support plans in collaboration with clients and their families


• Monitoring clients' progress and providing regular feedback to the clinical team


• Advocating for clients' rights and ensuring their needs are met


• Maintaining accurate client records and adhering to all relevant policies and procedures

About you

• Disability support worker with excellent English speaking ability. English as a first language is mandate for this role.


• Relevant qualifications in disability support, mental health, or a related field


• Extensive experience working with people with mental health disabilities, preferably in a community-based setting


• Strong communication and interpersonal skills, with the ability to build rapport and trust with clients


• Excellent problem-solving and critical thinking skills, with a focus on person-centered care


• Demonstrated commitment to empowering and supporting clients to achieve their goals


• A valid driver's license and access to a reliable vehicle


• A current Police Check and Working with Children Check


• Competitive wages and ongoing professional development opportunities


• Flexible work arrangements to support work-life balance


• Access to employee assistance programs and wellness initiatives


• Opportunities for career advancement and leadership roles

About us

Matrix Healthcare is a leading provider of community-based mental health and disability support services in Victoria. With a strong focus on person-centered care, we empower our clients to live fulfilling and independent lives. Our mission is to create inclusive and supportive communities where everyone can thrive.