Fast-Paced Food Crew Member - Customer-First Service

Guzman y Gomez Mexican Kitchen; Mount Barker; On-site; AUD 55,000 - 65,000; Full time

Job summary

Guzman y Gomez Mexican Kitchen in Australia is seeking a Shift Leader who thrives in a fast-paced environment and loves delivering a remarkable customer experience. Reporting to the Restaurant Manager, you will ensure pleasant and prompt service and assist with food preparation according to GYG procedures.

You will maintain knowledge of the menu, operate POS and EFTPOS, and keep a clean, organised workstation. A proactive, team‑oriented attitude and good communication are essential.

Qualifications

• Advanced English skills (if non-native)
• RSA certificate
• Ability to multitask in a fast-paced environment
• Basic computer skills and learning POS/EFTPOS operation
• Understanding of Australian currency, payment methods and loyalty cards
• Outgoing and approachable personality
• Patience and eagerness to help customers
• Capability of maintaining a clean, tidy and organised workstation
• Willingness to learn and a proactive, enthusiastic personality
• Good communication skills and great ability to work as part of a team
• Self-motivated and “always moving” attitude

Responsibilities

• Deliver pleasant and prompt service to customers
• Prepare menu items according to GYG procedures
• Maintain knowledge of menu items, ingredients and procedures at all times

Skills

Advanced English

RSA certificate

Multitasking

Customer service

Teamwork

Communication

Self-motivated

Tools

POS system

EFTPOS

Job description

Guzman y Gomez Mexican Kitchen in Australia is seeking a Shift Leader who thrives in a fast-paced environment and loves delivering a remarkable customer experience. Reporting to the Restaurant Manager, you will ensure pleasant and prompt service and assist with food preparation according to GYG procedures.

You will maintain knowledge of the menu, operate POS and EFTPOS, and keep a clean, organised workstation. A proactive, team‑oriented attitude and good communication are essential.