Fashion Sales Advisor — Elevate Customer Experience & Growth

H&M; Canberra; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Staff discount

Career progression

Parental leave

Wellbeing & learning

Job summary

H&M Canberra is seeking a Sales Advisor to welcome customers, guide them through the store, and help them find what they need while showcasing our latest collections.

You’ll work with a dynamic team to deliver exceptional service, keep the sales floor tidy, assist with opening and closing, and represent the brand with a positive, go‑getter attitude.

This role offers training, employee discounts, and opportunities to grow with a global fashion company.

Qualifications

• Experience in customer service within fashion, retail, or similar fields.
• Passionate about fashion and delivering an exceptional in-store experience while promoting products and driving sales.
• Thriving in collaborative and dynamic environments.
• Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.
• Flexible and action oriented.

Responsibilities

• Welcome customers and guide them through the store, helping them find what they need while showcasing products.
• Collaborate with the team to deliver exceptional service at every step of the customer journey.
• Keep the sales floor and back of house well-stocked, organized, and inviting.
• Assist with opening and closing of the store.
• Represent the brand positively during all customer interactions.

Skills

Customer service experience

Fashion knowledge

Team collaboration

Store technology familiarity

Flexible and proactive

Tools

POS system

Job description

H&M Canberra is seeking a Sales Advisor to welcome customers, guide them through the store, and help them find what they need while showcasing our latest collections.

You’ll work with a dynamic team to deliver exceptional service, keep the sales floor tidy, assist with opening and closing, and represent the brand with a positive, go‑getter attitude.

This role offers training, employee discounts, and opportunities to grow with a global fashion company.