Family Wellbeing Service Program Support Officer

Kambu Aboriginal and Torres Strait Islander Corporation for Health; Lockyer Valley Regional; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Salary packaging

Meal/Accommodation card

QLeave benefits

PD support

EAP for wellbeing

Company vehicle access

Job summary

Kambu Aboriginal and Torres Strait Islander Corporation for Health in Laidley, QLD is hiring a Family Wellbeing Service Program Support Officer. You will be the welcoming contact for Aboriginal and Torres Strait Islander community members, coordinating and delivering programs, handling bookings, and maintaining clear communication with participants.

Your role involves accurate record-keeping, data entry, and practical administrative support to ensure smooth operations, plus assisting with

Qualifications

• Must identify as Aboriginal and/or Torres Strait Islander.
• Friendly, approachable and highly organised.
• Clear and professional communication with empathy.
• Experience working in a team and taking initiative.
• Strong understanding of confidentiality and cultural awareness.
• Driver's licence is required.
• Blue Card / Working with Children Check or willingness to obtain.
• National Police Check or willingness to obtain.
• Experience in community services, program support, or administration is desirable.

Responsibilities

• Coordinate and deliver family wellbeing programs and activities.
• Assist with bookings and scheduling for events and services.
• Maintain accurate records and perform data entry.
• Prepare program documentation and provide admin support.
• Support community events and engagement activities to foster inclusivity.

Skills

Cultural awareness

Empathy

Organised

Teamwork

Administration

Confidentiality

Job description

Family Wellbeing Service Program Support Officer

Kambu Aboriginal and Torres Strait Islander Corporation for Health – Laidley QLD

Kambu Aboriginal and Torres Strait Islander Corporation for Health has been serving the Ipswich and West Moreton region since 1976.

With over 100 dedicated team members, we deliver primary health care, specialist and allied health services, early childhood education, and family support programs across our clinics and community centres.

Everything we do is grounded in culture, connection, and community. When you join Kambu Health, you become part of an organisation that genuinely cares about its people, its purpose, and the long-term impact it makes.

About The Role:

This role offers an opportunity to support the community while strengthening the delivery of essential family wellbeing programs. As a Program Support Officer, you will be a key point of contact for Aboriginal and Torres Strait Islander community members accessing our services, ensuring participants feel welcomed, respected, supported, and connected.

You will help coordinate and deliver programs, activities, and community initiatives, assist with bookings and scheduling, and maintain clear and timely communication with participants. You will also maintain accurate records, complete data entry, manage program documentation, and provide practical administrative support to ensure programs operate smoothly and efficiently. Supporting community events and engagement activities will also be an important part of the role, helping foster a safe, inclusive, and culturally respectful environment for all participants.

This is an opportunity to join a purpose-driven team where your organisational skills, communication, and commitment to community contribute to positive outcomes for First Nations families and communities.

This is anIdentified Position, meaning it is open only to Aboriginal and/or Torres Strait Islander applicants under Section 25 of the Anti-Discrimination Act 1991.

About You

Must identify as Aboriginal and/or Torres Strait Islander

A friendly, approachable, and highly organised nature

The ability to communicate clearly and professionally with empathy

Experience working effectively as part of a team while taking individual initiative

A strong understanding of cultural awareness and the importance of confidentiality

A commitment to improving outcomes for First Nations communities

Experience in community services, program support, or administration (desirable)

A current driver's licence

A valid Blue Card / Working with Children Check, or willingness to obtain one (mandatory)

A current National Police Check, or willingness to obtain one (mandatory)

Why Join Kambu Health?

• Access up to $15,900 per annum in salary packaging benefits
• Additional Meal and Accommodation Card options (FBT exempt)
• QLeave benefits and the ability to accrue long service leave
• Professional development support and investment in people
• Employee Assistance Programme (EAP) for wellbeing support
• Access to a Kambu Health vehicle for approved travel