Family Violence - Intake & Assessment Practitioner (SR0073)

Good Shepherd Australia New Zealand; Hastings; On-site; AUD 106,000 - 129,000; Full time

Benefits offered by this job

Salary packaging up to $15,900 p.a.

Gifted leave at Christmas and Easter (

4 days gifted leave at Christmas and E

Job summary

Good Shepherd Australia New Zealand in Hastings, VIC, is seeking a Family Violence Intake & Assessment Practitioner (SR0073) for a max term, full-time position. You will conduct screening, triage, risk and needs assessments, crisis responses and service planning for women, children and families experiencing family violence within The Orange Door.

You will collaborate with a multidisciplinary team to connect clients with supports, advocate for their safety and coordinate paths through the broader

Qualifications

• Tertiary qualification in Social Work, Psychology or related discipline with family violence minimums.
• Knowledge or experience across family violence, family services, child protection or Aboriginal community services.
• Understanding of risk, wellbeing and Best Interest Principles for assessments.
• Ability to work with diverse clients and communities.

Responsibilities

• Deliver screening, triage, risk and needs assessments, crisis responses and service planning for people experiencing family violence.
• Provide targeted interventions, referrals and coordinated support, connecting clients with appropriate specialist and community services.
• Work collaboratively within The Orange Door multidisciplinary team to support integrated risk assessment, case planning and coordinated responses.
• Support clients to navigate the broader service system, providing information, advocacy and practical assistance according to their needs.
• Maintain accurate client records in line with FVISS, privacy and information security requirements.
• Contribute to reflective practice and continuous improvement and share knowledge across The Orange Door and GSANZ.

Skills

Screening & assessment

Crisis intervention

Risk assessment

Client advocacy

Multidisciplinary collaboration

Cultural safety

Education

Tertiary qualification in Social Work or Psychology

Job description

Family Violence – Intake & Assessment Practitioner (SR0073)

Max Term Full time (1.0 FTE)

Hastings, VIC location

SCHADS Level 6.1 – $117,645.90 plus super and salary packaging

Salary packaging, gifted leave at Christmas and Easter

Maximum Term ends 21 November 2027.

Role Purpose

As a Family Violence Intake and Assessment Practitioner, you will provide responsive, specialist support to women, children and families experiencing family violence through The Orange Door. You will undertake screening, triage, risk and needs assessments, crisis responses and service planning, working collaboratively within a multidisciplinary team to connect clients with appropriate supports and services.

You will bring a client-centred approach to supporting safety and wellbeing, helping clients navigate the broader service system while contributing to coordinated and integrated responses across The Orange Door and community services.

Key Responsibilities

• Deliver screening, triage, risk and needs assessments, crisis responses and service planning for people experiencing family violence.
• Provide targeted interventions, referrals and coordinated support, connecting clients with appropriate specialist and community services.
• Work collaboratively within The Orange Door multidisciplinary team to support integrated risk assessment, case planning and coordinated responses.
• Support clients to navigate the broader service system, providing information, advocacy and practical assistance according to their individual needs.
• Maintain accurate client records and manage information in line with the Family Violence Information Sharing Scheme (FVISS), privacy and information security requirements.
• Contribute to reflective practice, continuous improvement and professional development, sharing knowledge and practice insights across The Orange Door and Good Shepherd.

About You

• A relevant tertiary qualification in Social Work, Psychology or a related discipline, meeting the applicable family violence minimum mandatory qualification requirements.
• Knowledge and/or experience working across family violence, family services, child protection, men's referral or Aboriginal community services
• Strong knowledge of family violence risk, child wellbeing and Best Interest Principles, with the ability to undertake appropriate assessments.
• An understanding of the referral and support pathways available to women, children and families experiencing family violence and complex needs.
• An understanding of cultural safety and the ability to work inclusively and responsively with diverse clients and communities.
• A collaborative approach, with the ability to contribute to multidisciplinary practice, reflective practice and continuous improvement.
• A commitment to delivering client-centred, safe and high-quality support aligned with Good Shepherd's values and practice approach.

Benefits

• Salary packaging - up to $15,900 in tax-free pay per year, plus entertainment benefits up to $2,650
• 4 days gifted leave at Christmas and Easter (pro rata)
• Additional leave through purchase leave pathways
• Employee Assistance Program, a free and confidential counselling service

About Us

Our 2023-2027 strategy outlines the world we want to see and our role in advancing it. We aspire for all women, girls, and families to be safe, well, strong, and connected. We strive for equity, dignity and social justice for women, girls and families by collaborating globally and acting locally, supporting our communities in Australia and New Zealand to thrive.

We want women, girls and families to live full and dignified lives, have dignified income and enjoy financial wellbeing. We aim to provide place-based, people-centred, holistic services while working at the system level to achieve bold and audacious reform. We currently offer microfinance programs and products, financial counselling and coaching, family and domestic violence support services, family and youth programs, playgroups, education programs and community houses. These services are complemented by research and strong advocacy to address the underlying structural causes of injustice, exclusion, and inequality.

Good Shepherd Australia New Zealand (GSANZ) respects the dignity of all people, draws strength from, and celebrates the diversity of our community. At GSANZ, we strive for an inclusive culture where all identities feel safe and that they belong. We welcome and actively seek applications from Aboriginal and Torres Strait Islander people, people of all sexual orientations and gender expressions and identities, people with disability, and culturally and racially marginalised people. Each person’s individual decision regarding disclosure will be fully respected.

Appointments

Applications are considered as they are received. APPLICATIONS CLOSE: 06 November 2026

Equal Opportunity Statement

We recognise that applicants may hesitate to disclose their need for adjustments during recruitment due to concerns about discrimination. To address this, Good Shepherd asks all candidates about any required accommodations, with the intention of minimizing any sense of exclusion or discomfort associated with requesting adjustments.

Good Shepherd believes in genuine inclusive practice and employment and will therefore offer job customisation to meet the varying needs of diverse candidates.

Personal data held by Good Shepherd Australia New Zealand relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Good Shepherd Australia New Zealand is a Child Safe employer. Employment is subject to satisfactory referee checks, a current employment working with Children Check, National Criminal History check and proof of the right to work in Australia.