Family Support Worker – Danggal Dalby

Danila Dilba Health Service; Australia; On-site; AUD 72,000 - 78,000; Full time

Benefits offered by this job

5-days paid leave during end of year

Darwin's only Aboriginal community‑dró

Flexible hours

Career development and training

Job summary

Danila Dilba Health Service invites applications for a Family Support Worker to collaborate with the Child Health Nurse and families across DDHS clinical services. You will support and coordinate the child health program, encourage engagement in neurodevelopmental screening, and promote child safety and family wellbeing through a trauma-informed, culturally respectful approach.

The role is full-time, fixed term until 29 June 2027, located at various sites in the NT.

Qualifications

• Maintain confidentiality and follow workplace policies.
• Work respectfully with Aboriginal and Torres Strait Islander communities.
• Collaborate with healthcare teams to coordinate care.
• Support families with scheduling and engagement in screenings.
• Understand social determinants affecting Aboriginal health.

Responsibilities

• Support and coordinate the child health program within DDHS.
• Encourage families to engage in neurodevelopmental screening.
• Promote child safety and family wellbeing in a trauma-informed way.
• Collaborate with doctors, nurses and health professionals to provide coordinated care.

Job description

Keen for a change of direction? Know someone who's interested in joining our health service? Read on below to find out more about this career opportunity and share it around so that we can make DDHS even more deadly!

Key Information

• Position Type: Full-time, fixed term until 29 June 2027
• Location: Various Locations
• Salary Range: $72,413-$77,931 (HPCS 2.1 to 2.4)
• Application Closing Date: 08 November 2026

This is an identified position for an Aboriginal and/or Torres Strait Islander person.

About the Role

Working under the guidance of the Child Health Nurse, the Family Support Worker will build strong, trusting relationships with families, drawing on cultural and community knowledge. This role supports and helps coordinate the child health program within DDHS clinical services, focusing on encouraging families to engage in child neurodevelopmental screening. The Family Support Worker promotes child safety and family wellbeing through a child-centred, strength-based, trauma-informed approach that respects Aboriginal culture and community strengths.

What You Need to Succeed

• Keep confidential information private and follow workplace policies, especially when dealing with sensitive client and community information.
• Communicate well with people from different backgrounds, including Aboriginal and Torres Strait Islander communities, showing respect for their culture.
• Work effectively with healthcare teams, including doctors, nurses, and other health professionals, to provide coordinated, culturally appropriate care.
• Work well as part of a team with good time management and organisational skills to get tasks done on time.
• Use computers confidently, including client databases, information systems, and Microsoft Office programs.
• Understand how social issues affect Aboriginal health, things like racism, overcrowding, food security, and historical injustices.
• Build strong, respectful connections and work through issues with clients, families, providers, and community groups.
• Stay strong and calm when dealing with complex or challenging situations and be flexible as needed.

• 5-days paid leave during our end of year shutdown period (in addition to annual leave)
• Darwin's only Aboriginal community-controlled health service
• Opportunity to work flexible hours.
• Career development and training opportunities

Danila Dilba Health Service is committed to protecting the rights of children in all areas where we work. Applicants are advised we will conduct police checks and other screening procedures to ensure we maintain and promote a child safe environment.

To work with DDHS you must hold, or be willing to obtain, a current police check, a valid NT working with children's card, a current CPR certificate and full vaccination against COVID-19, or an exemption as listed on the Australian Immunisation Register (AIR).

Only those with full working rights will be considered for this position.

Employment with us is subject to:

• Willing to undergo a Police Check.
• Ability and willingness to obtain a Working with Children Clearance (Ochre Card).
• Current CPR certificate or the preparedness to gain one within 6 months of commencement.
• Fully vaccinated against COVID-19 or an exemption as listed on the Australian Immunisation Register (AIR) be submitted.