Family Support Specialist - Jebb Refuge

Save The Children Volunteer Positions; Moreton Bay; On-site; AUD 55,000 - 76,000; Part time

Benefits offered by this job

Award rate salary

Salary packaging

Festive leave

Learning plans

Supervision training

Diversity & inclusion

Job summary

Save The Children Volunteer Positions – Moreton Bay QLD is seeking a part-time Refuge team member to support families escaping domestic and family violence in the Moreton Bay Region.

You will conduct risk and needs assessments, arrange safe accommodation, and connect families with services. The role requires trauma-informed practice, teamwork and cultural sensitivity; it runs for 9 days per fortnight until January 2028, with an award rate hourly salary and salary packaging benefits.

Qualifications

• Demonstrated experience in case management and knowledge of relevant legislation.
• Knowledge and understanding of domestic and family violence and its impact on children.
• Demonstrated experience working with families from diverse cultural backgrounds.
• Strong teamwork and communication skills.

Responsibilities

• Facilitating the provision of safe accommodation to women and children escaping domestic and family violence.
• Conducting risk and needs assessments within a trauma-informed framework.
• Connecting families with services to meet housing and support needs.

Skills

Case management

DFV knowledge

Teamwork & communication

Diverse backgrounds

Education

Tertiary qualification in a relevant field

Job description

Save The Children Volunteer Positions – Moreton Bay QLD

3d ago , from Save The Children Volunteer Positions

Every person has the right to live in safety, and yet domestic and family violence is a regular occurrence in Australia. Help us do our part to change this reality. 54 reasons is one of the largest providers of DFV refuge services in Queensland – be part of this dynamic network of teams working together to deliver high quality support.

54 reasons is Australia’s leading child rights organisation – no ordinary not-for-profit.

Proudly part of the Save the Children Australia Group and global movement, we’re here to make sure that children and young people have their rights met and thrive, in all their diversity.

With the child’s voice at the centre, we provide quality services to children and their caregivers in every state and territory, and across regions, remote areas and capital cities. From our programs to our support services - this is the place to realise your purpose.

A place to make a difference:

In this part-time (9 days per fortnight) max-term (till January 2028) parental leave role, you’ll work as a part of our Refuge team in the Moreton Bay Region to help us create lasting change for children everywhere.

You will make a difference by:

• Facilitating the provision of safe accommodation to women and children escaping domestic and family violence
• Conducting thorough risk and needs assessments, within a trauma informed case management framework
• Working with families to source appropriate, safe and sustainable accommodation free from violence and/or connecting families with services to meet their needs

A place to feel valued:

You’re an experienced domestic and family violence practitioner with high levels of initiative and flexibility alongside cultural sensitivity and knowledge. You’re able to respond calmly and effectively in crisis and complex situations. Importantly, you possess a thorough understanding of the impact of domestic violence on women and children and are able to apply that within a trauma-informed practice framework.

We recognise your contribution and provide you the support to ensure you can bring your best, knowing here you have the space and opportunity to grow.

This role requires:

• Demonstrated experience in case management and knowledge of relevant legislation
• Knowledge and understanding of domestic and family violence, including the impact on children
• Demonstrated experience working with families from diverse cultural backgrounds
• Strong teamwork and communication skills
• Tertiary qualification in a relevant field and/or significant experience in a similar service

A place to belong:

At 54 reasons, we invest in the development and wellbeing of our people. Our workforce is approximately 600 people strong, and proudly diverse, whether in race, ethnicity, gender, age, disability, sexuality, cultures and beliefs.

It takes all types of people to do the challenging work we do. We are diverse personalities, backgrounds and talents, embracing our differences as one strong and united team. We see and celebrate the unique value you bring to our organisation, and offer a range of rewards for your effort, including:

Award rate salary (Level 4.1 - currently $46.70 an hour) plus full salary packaging benefits (use thislinkto see how much this benefit could mean to you!)

• Festive leave in addition to regular leave benefits
• Individual learning plans to assist in your career development
• Professional supervision training and monthly supervision sessions
• Celebrate and feel supported in your diversity. We have a highly inclusive culture and diverse workforce reflecting the communities we serve, allowing you to bring your whole self to work (if that’s what you want!).

Follow this link for the full list of our employee benefits.

Does this sound like the place for you?

We strongly encourage Aboriginal and Torres Strait Islander candidates to apply.

Applications Close: Sunday 25th October, 2026. Applications will be reviewed following the application close date.

We have tested our application process with diverse groups in mind, with the intent to ensure its straightforward and accessible for all to apply. Diversity and inclusion are fundamental to our culture and improve our ability to reach our most vulnerable client groups. But we also know there is no one-size fits-all when it comes to recruitment - so if we didn’t quite hit the mark for you, please let us know at **************@savethechildren.org.au. We’re dedicated to ensuring Save the Children Australia is a place where everyone can feel supported – no matter your race, ethnicity, gender, age, disability, sexuality, neurodiversity, culture and beliefs.

Save the Children Australia is a child-safe organisation.All employees are required to undergo a National Police Check, a Working with Children Check, and sign our Child Safeguarding Policy and Code of Conduct. We also support the Inter-Agency Misconduct Disclosure Scheme.

Save the Children is committed to providing and maintaining a safe working environment for its employees and client groups, consistent with our obligations under OH&S legislation.