Family Support Specialist - Jebb Refuge

Save the Children Australia; Moreton Bay; Presencial; AUD 60.000 - 75.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Award rate salary (Level 4.1)

Full salary packaging benefits

Festive leave

Individual learning plans

Professional supervision

Descripción de la vacante

Save the Children Australia, via 54 reasons, is seeking a Family Support Specialist in the Moreton Bay Region for a part-time max-term parental leave role within our Refuge team. You’ll help deliver safe accommodation and trauma-informed support to children and families affected by domestic violence.

We value teamwork, cultural sensitivity, and strong communication. The role requires tertiary qualifications, a current driver’s licence, and a passion for child rights and family support.

Formación

• Demonstrated experience in case management and knowledge of relevant legislation.
• Knowledge and understanding of domestic and family violence, including the impact on children.
• Experience working with families from diverse cultural backgrounds.
• Strong teamwork and communication skills.

Responsabilidades

• Facilitate safe accommodation for women and children escaping DFV.
• Conduct risk and needs assessments within a trauma-informed framework.
• Coordinate with families to secure safe, sustainable housing or connect to services.

Conocimientos

Case management

Trauma-informed practice

Crisis response

Cultural sensitivity

Teamwork

Communication skills

Driver's licence

Educación

Tertiary qualification

Descripción del empleo

Every person has the right to live in safety, and yet domestic and family violence is a regular occurrence in Australia. Help us do our part to change this reality. 54 reasons is one of the largest providers of DFV refuge services in Queensland - be part of this dynamic network of teams working together to deliver high quality support.

54 reasons is Australia’s leading child rights organisation - no ordinary not-for-profit.

Proudly part of the Save the Children Australia Group and global movement, we’re here to make sure that children and young people have their rights met and thrive, in all their diversity.

With the child’s voice at the centre, we provide quality services to children and their caregivers in every state and territory, and across regions, remote areas and capital cities. From our programs to our support services - this is the place to realise your purpose.

A place to make a difference:

In this part-time (9 days per fortnight) max-term (till January 2028) parental leave role, you’ll work as a part of our Refuge team in the Moreton Bay Region to help us create lasting change for children everywhere.

You will make a difference by:

• Facilitating the provision of safe accommodation to women and children escaping domestic and family violence
• Conducting thorough risk and needs assessments, within a trauma informed case management framework
• Working with families to source appropriate, safe and sustainable accommodation free from violence and/or connecting families with services to meet their needs

A place to feel valued:

You’re an experienced domestic and family violence practitioner with high levels of initiative and flexibility alongside cultural sensitivity and knowledge. You’re able to respond calmly and effectively in crisis and complex situations. Importantly, you possess a thorough understanding of the impact of domestic violence on women and children and are able to apply that within a trauma-informed practice framework.

We recognise your contribution and provide you the support to ensure you can bring your best, knowing here you have the space and opportunity to grow.

This role requires:

• Demonstrated experience in case management and knowledge of relevant legislation
• Knowledge and understanding of domestic and family violence, including the impact on children
• Demonstrated experience working with families from diverse cultural backgrounds
• Strong teamwork and communication skills
• Current drivers’ licence
• Tertiary qualification in a relevant field and/or significant experience in a similar service

A place to belong:

At 54 reasons, we invest in the development and wellbeing of our people. Our workforce is approximately 600 people strong, and proudly diverse, whether in race, ethnicity, gender, age, disability, sexuality, cultures and beliefs.

It takes all types of people to do the challenging work we do. We are diverse personalities, backgrounds and talents, embracing our differences as one strong and united team. We see and celebrate the unique value you bring to our organisation, and offer a range of rewards for your effort, including:

• Award rate salary (Level 4.1 - currently $46.70 an hour) plus full salary packaging benefits (use this link to see how much this benefit could mean to you!)
• Festive leave in addition to regular leave benefits
• Individual learning plans to assist in your career development
• Professional supervision training and monthly supervision sessions
• Celebrate and feel supported in your diversity. We have a highly inclusive culture and diverse workforce reflecting the communities we serve, allowing you to bring your whole self to work (if that’s what you want!).

Follow this link for the full list of our employee benefits.

Does this sound like the place for you?

We’d love to hear from you.

We strongly encourage Aboriginal and Torres Strait Islander candidates to apply.

Applications Close:

Sunday 25th October, 2026. Applications will be reviewed following the application close date.

Position Description:

Family Support Specialist

For more information about this position, please contact Olivia Worthington at [e-mail]. Or for more information about a career at Save, visitour Careers Page.

We have tested our application process with diverse groups in mind, with the intent to ensure its straightforward and accessible for all to apply. Diversity and inclusion are fundamental to our culture and improve our ability to reach our most vulnerable client groups. But we also know there is no one-size fits-all when it comes to recruitment - so if we didn’t quite hit the mark for you, please let us know at [e-mail]. We’re dedicated to ensuring Save the Children Australia is a place where everyone can feel supported – no matter your race, ethnicity, gender, age, disability, sexuality, neurodiversity, culture and beliefs.

Save the Children Australia is a child-safe organisation. All employees are required to undergo a National Police Check, a Working with Children Check, and sign our Child Safeguarding Policy and Code of Conduct. We also support the Inter-Agency Misconduct Disclosure Scheme.

Save the Children is committed to providing and maintaining a safe working environment for its employees and client groups, consistent with our obligations under OH&S legislation.

If you are having any issues with uploading your application for this role, please contact [e-mail] for further support.