Family Support Practitioner

Marsden Families Program; Kallangur; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible working hours

Work from home 1 day per week

Company vehicle for travel

Mobile phone and computer

Job summary

Marsden Families Program is seeking a Family Support Practitioner to work with children and families involved with the child protection system, delivering practical and therapeutic support in home and community settings.

The role focuses on strengthening family functioning, safety, and reunification where possible, guided by a strengths-based approach and collaboration with a multidisciplinary team.

Qualifications

• Strong interpersonal, verbal and written communication skills.
• Ability to work autonomously and within a multidisciplinary team.
• Organisational and time-management capabilities.
• Current Queensland Driver Licence.
• Current Working with Children Check (Blue Card).
• Relevant experience in child protection, family intervention or related services.

Responsibilities

• Provide planned, practical and therapeutic interventions to children and families with complex needs.
• Support parents to develop parenting capacity, confidence and practical skills.
• Address identified child protection concerns and strengthen safety factors.
• Undertake home and community-based visits flexibly.
• Maintain professional case documentation and contribute to planning and review processes.
• Collaborate with key stakeholders to support positive outcomes for families.

Skills

Interpersonal skills

Verbal communication

Written communication

Team collaboration

Time management

Organisational skills

Autonomy

Stakeholder engagement

Education

Tertiary qualification in Social Work/Psychology/Behavioural Science

Job description

Marsden Families Program has been providing outreach and therapeutic support to children and families involved with the child protection system for more than 20 years.

Our Family Intervention Service works alongside families where there are identified child protection concerns, providing practical, parenting, educational and therapeutic support within the family home and community.

We are seeking a Family Support Practitioner to join our experienced and supportive team on a full-time basis.

About the Role

The Family Support Practitioner works directly with children, parents and families to strengthen family functioning, increase protective factors and support safe and positive relationships between parents and children.

The role provides flexible, home and community-based intervention to families involved with the child protection system. Our work aims to support children to remain safely within their family wherever possible and to assist families working towards safe reunification where children have entered out-of-home care.

Working from a strengths-based and family-focused framework, you will provide practical and therapeutic support tailored to the needs of each family.

Key responsibilities include

• Providing planned, practical and therapeutic interventions to children and families with complex needs.
• Supporting parents to develop parenting capacity, confidence and practical skills.
• Working with families to address identified child protection concerns and strengthen safety and protective factors.
• Undertaking home and community-based visits in a flexible and responsive manner.
• Developing and maintaining effective working relationships with families, Child Safety and other relevant professionals and services.
• Maintaining professional case documentation and contributing to assessment, planning and review processes.
• Working both independently and collaboratively as part of a supportive multidisciplinary team.

About You

We are looking for a practitioner who can build respectful working relationships with families while maintaining clear professional boundaries and a strong focus on child safety.

You will have:

• Tertiary qualifications in a relevant discipline such as Social Work, Psychology, Behavioural Science or equivalent.
• Current professional registration or membership where required for your discipline.
• Knowledge of Queensland child protection legislation, or the willingness and ability to develop this knowledge.
• Experience in assessing, planning and delivering interventions with families experiencing complex needs.
• Knowledge of trauma and attachment theories and their relationship to child abuse and neglect, or a willingness to further develop this knowledge.
• Strong interpersonal, verbal and written communication skills.
• The ability to work effectively with families from a range of backgrounds and circumstances.
• The ability to establish effective partnerships with key stakeholders to support positive outcomes for children and families.
• The ability to work autonomously while also contributing effectively within a team.
• Strong organisational and time-management skills.
• A current Queensland Driver Licence.
• A current Working with Children Check (Blue Card).
• Relevant experience within child protection, family intervention or an associated child and family service will be highly regarded.

What We Offer

You will join an experienced, supportive and collaborative team committed to providing high-quality services to children and families.

We offer:

• Flexible working arrangements, including flexibility around working hours.
• The option to work from home one day per week, subject to operational and client needs.
• Company vehicles for approved work-related travel.
• Mobile phone and computer.
• Regular support within an experienced team environment.
• Varied and meaningful work with children and families.

Our Commitment to Child Safety and Safeguarding

Marsden Families Program is committed to providing services and workplaces that are safe, respectful and supportive for children, young people and families. We have zero tolerance for child abuse, neglect and harm and are committed to upholding the Child Safe Standards and complying with the Reportable Conduct Scheme. All employees are expected to contribute to a child-safe culture, maintain appropriate professional boundaries and uphold practices that promote the safety, rights and wellbeing of children and young people.

Our recruitment and employment practices reflect this commitment to child safety and safeguarding.

Applications close 22nd October 2026.

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