Families Together Practitioner (Fixed Term)

Metro Assist; Sydney; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Above-award SCHADS Level 5

Salary packaging to increase take-home

Paid wellbeing leave

Supervision and professional dev

Employee Assistance Program (EAP)

Meaningful work for children andfamil{

Job summary

Stepwise Community Services (formerly Metro Assist) seeks a Families Together Practitioner for a fixed-term role in Homebush, Sydney. You will deliver intensive family support and casework to families at risk, primarily through home visits and community outreach, ensuring child safety and family preservation.

You will work within a multidisciplinary team, under SCHADS Level 5 pay, with salary packaging and ongoing supervision.

Qualifications

• Must be fluent in Turkish.
• Relevant tertiary qualifications in Social Work, Community Services, Psychology, Welfare, or a related discipline.
• Experience working with children and families with complex needs.
• Knowledge of trauma-informed practice.
• Understanding of mandatory reporting and child protection frameworks.
• Current Driver Licence, Working With Children Check, and National Police Check.
• Bilingual or multilingual skills relevant to the communities served.

Responsibilities

• Engage families through respectful, strengths-based relationship-building.
• Undertake holistic strengths-and-needs and risk assessments.
• Develop, implement, and review family-led case plans and safety plans.
• Provide parenting support through coaching, modelling, psychoeducation, and practical assistance.
• Monitor and respond to changes in risk, including information sharing.
• Collaborate with Therapeutic Clinician to embed strategies in practice.
• Coordinate warm referrals with DCJ, schools, health services, and community agencies.
• Maintain accurate case notes, assessments, and reports.

Skills

Turkish language fluency

Multilingual capabilities

Strong communication skills

Education

Social Work / Community Services / Psychology / Welfare related degree

Job description

Families Together Practitioner (Fixed Term)

Full-time fixed-term contract until June 2027 (35 hours per week)

Not-for-profit salary packaging available

Homebush Location

Stepwise Community Services (formerly Metro Assist) are seeking experienced and committed Families Together Practitioners to join our Families Together Family Preservation Program, supporting children and families to remain safe, connected, and together at home.

About the Program

Families Together is a DCJ-funded Family Preservation programworking intensively with families whose children are at risk of entering, or escalating within, the statutory child protection system.

The program focuses on strengthening parenting capacity, improving family functioning, and supporting child safety outcomes through home-based and community-based service delivery.

Metro Assist and CABL Limited is a values-driven community organisation, committed to social justice, equity, cultural safety, and inclusive practice.

About the Role

As a Families Together Practitioner, you will deliver intensive family support and casework services to families experiencing complex and intersecting challenges, including trauma, parenting stress, mental health concerns, family violence, housing instability, and social isolation. Working as part of a multidisciplinary team, you will collaborate closely with the Families Together Team Leader and Child and Family Therapeutic Clinician to deliver coordinated, strengths-based support that prioritises child safety and family preservation. Services are delivered primarily through home visits and community outreach, requiring flexibility, strong engagement skills, and sound professional judgement.

Key Responsibilities

Engage families through respectful, strengths-based, and culturally safe relationship-building

Undertake holistic strengths-and-needs and risk assessments

Develop, implement, and review family-led case plans and safety plans

Provide parenting support through coaching, modelling, psychoeducation, and practical assistance

Monitor and respond to changes in risk, including mandatory reporting and information sharing

Work collaboratively with the Therapeutic Clinician to embed therapeutic strategies into everyday practice

Coordinate warm referrals and collaborate with DCJ, schools, health services, and community agencies

Maintain accurate and timely case notes, assessments, outcome tools, and reports

Location - Homebush

About You

You are a motivated and values-driven practitioner who works effectively with families under pressure and keeps children’s safety and wellbeing at the centre of practice.

You must be available between the hours of 6am and 8pm to meet client requirements. You will be required to work 35 hours per week (7 hour working days).

Must be fluent in Turkish and able to provide high-quality support to clients from Turkish-speaking backgrounds.

Relevant tertiary qualifications in Social Work, Community Services, Psychology, Welfare, or a related discipline

Experience working with children and families experiencing complex needs and psychosocial challenges

Knowledge of child-centered, family-led, and trauma-informed practice

Understanding of mandatory reporting and child protection frameworks

Ability to engage families respectfully within a voluntary service context

Strong written and verbal communication skills

Current Driver Licence, Working With Children Check, and National Police Check

Bilingual or multilingual skills relevant to the communities we serve. (e.g. Arabic, Vietnamese, Dari, Farsi, Pashto, Assyrian, Mandarin, Cantonese, or other community languages).

Applicants must clearly state their language(s) and level of fluency in their cover letter and/or resume.

What we offer

Above-award pay under the SCHADS Award (Level 5)

Salary packaging to increase take-home pay

Additional paid wellbeing leave

Ongoing supervision, training, and professional development

Access to Employee Assistance Program (EAP)

Meaningful work that makes a difference for children and families

Stepwise is an Equal Opportunity Employer and supports an inclusive approach in the workplace. We celebrate our diversity and welcome applications from all cultures, ages, religions, genders, LGBTQIA+ people, Aboriginal and Torres Strait Islander peoples, and people with disabilities.

All offers of employment are subject to a satisfactory National Police Check, provision of a current Working with Children Check and confirmation of the right to work in Australia.