Family Practitioner

Blue Sky; Coffs Harbour; Hybrid; AUD 80,000 - 100,000; Full time

Job summary

Blue Sky Community Services is seeking a full‑time Family Practitioner to join the Families Together team in the Groundworks, Coffs Harbour area. The role is fixed‑term until 30 June 2031 and sits at SCHADS Level 4.

The position requires travel within the region and participation in a 24/7 on‑call roster with on‑call allowances. The successful candidate will support families to keep children safe, work trauma-informed and family‑centred, and collaborate with DCJ and partners across the Mid North

Qualifications

• Tertiary qualification in Social Work, Psychology, or related discipline.
• First Aid Certificate or willingness to undertake training.
• Willingness to travel within local area.
• Ability to align behaviours and conduct with organisation values.
• Strong knowledge of Family Preservation systems and DCJ.
• Commitment to exceptional customer service.
• Ability to learn and use ICT systems, including MS Office and databases.

Responsibilities

• Keep children safe at home with their families, preventing removal and future involvement with child protection.
• Work intensively with children and families using strengths-based, trauma-informed, child-centred practice to build safety and resilience.
• Assess and respond to child safety and wellbeing risks, including domestic violence and substance use.
• Develop, implement, and review family-led case plans to improve outcomes in parenting, education, health and wellbeing.
• Coordinate with DCJ and community partners to deliver integrated support for families.
• Maintain accurate case documentation and contribute to program outcomes and reporting.

Skills

First Aid

Trauma-informed

Family-centred

Willingness to travel

IT proficiency

Communication skills

Education

Social Work / Psychology degree

Tools

Client management systems

Microsoft Office

Job description

Applications must be received before: 26/10/2026 9:00 am

Type: Full Time

For more information about the role:

Contact Aaron Wilson, Program Manager: Families, Young People and Communities, on 0407 598 133

Position Overview:

Blue Sky Community Services isseekingto employ professional and values‑aligned people to join our supportive and friendly team andassistin delivering Families Together services. We areseekingafull‑timeFamily Practitioner to join our Families, Young People and Communities Team within the Families Together program.

This position will be based at Groundworks, Coffs Harbour, with the role working across the Bellingen, Coffs Harbour and Nambucca Heads Local Government Areas (LGAs). This position is offered on a fixed‑term basis until 30 June 2031. This position is classified at Level 4 under the SCHADS Award.

This role requires a willingness to travel within the region. The position also involves participation in a 24/7 on‑call phone roster shared across the team, with on‑call allowances paidin accordance withthe SCHADS Award. Successful candidates willbe requiredto work flexibly between the hours of 6:00am and 8:00pm on weekdays as needed to respond to the needs of families.

This position sits within Blue Sky’s Families Together Service funded by the NSW Department of Communities and Justice under the Family Preservation Program.

Family Practitioners will:

• Keep children safe at home with their families, preventing removal, entry into Out of Home Care, and future involvement with the child protection system.
• Work intensively with children and families using strengths‑based, trauma‑informed, and child‑centred practice to build safety, stability, and long‑term resilience.
• Assess and respond to child safety and wellbeing risks, including domestic and family violence, alcohol and other drug use, and emerging family crises.
• Develop, implement, and review family‑led case plans to improve outcomes in parenting capacity, education, health, and overall wellbeing.
• Coordinate and collaborate with DCJ and community partners to deliver integrated, timely, and effective support for families.
• Maintainaccuratecase documentation and contribute to program outcomes, ensuring compliance with Families Together requirements, performance indicators, and reportingtimeframes.

Who we are looking for:

The successful applicant for this position will have:

• a relevant tertiary qualification (or progress toward one) in Social Work, Psychology, or a related discipline, with demonstrated experience delivering trauma‑informed, family‑centred support to vulnerable children and families
• a First Aid Certificate (or willingness to undertake training)
• a willingness to travel within the local area to support families
• the ability to consistently align behaviours, attitudes, and conduct with the organisation’s values, culture, and Code of Conduct
• a strong working knowledge of Family Preservation systems and the NSW Department of Communities and Justice (DCJ)
• a strong commitment to delivering exceptional customer service
• the ability to quickly learn, adapt to, and proficiently use information and communication technology systems, including the Microsoft suite, client management systems, and databases
• the capability and willingness to confidently and accurately promote the Families Together program, including its goals, activities, processes, and functions
• a friendly, kind, and positive approach, with a strong can‑do attitude
• a desire not only to meet expectations, but to consistently exceed them
• highly developed organisational skills, with the ability to work efficiently and effectively.

About the Families, Young People and Communities Team

The Families, Young People and Communities team works with young people and their families, parents and carers to ensure young people are safe and connected, and parents are supported to strengthen family relationships, providing a wide range of support options for individuals, groups, and families. The team also works with local communities and in partnership with other sector services by delivering training to family and community services across the Mid North Coast.

We are an inclusive employer

We believe that the makeup of our workplace should reflect the diversity of the communities we work within. We therefore strongly encourage people with diverse backgrounds and cultures, and people who have lived experience of disability, to apply to work with us.

The Recruitment Process

• All applications areassessed against the criteria.
• Applications that are not complete, or that do not satisfactorily address the criteria, will not be considered for interview.
• Shortlisted applicants will be asked toproceedto the interview stage of the recruitment process.
• Applicants who are not selected to progress to the interview stage will be advisedby email.
• Applicants who areselected to progress to the interview stagewillbe contacted toarrange an interview date,timeand location.
• Atthe interview,applicants willbe askedquestionstodeterminewhetherthey areable to perform to a high standard within the role and todeterminewhethertheyare a good fit for theposition, theorganisationand our values.

StageThree:Further Information Gathering Stage

• Following the interview, applicants may be asked to complete online psychometric testing to further determine suitability for the position.
• Following the interview, the organisation may contact the applicant’sreferees to furtherdeterminesuitability for the position.
• Applicants may also be requestedto attend a second interview.
• Successful applicants will be contacted by the organisation to discussemploymentpossibilities.
• Unsuccessful applicants will be advisedvia email.
• Unfortunately, due to the volume of people who apply for our positions and want to work with us, we are unable to provide individual feedback to our applicants.