Family Dispute Resolution Practitioner

Relationships Australia; Canberra; On-site; AUD 106,000 - 111,000; Full time

Benefits offered by this job

Flexible work

PD funding

Supervision

Christmas closure

Generous leave

Job summary

Relationships Australia in Canberra is seeking a Family Dispute Resolution Practitioner (FDRP) to deliver education and mediation services, both in person and virtually, in accordance with the Family Law Act and related regulations.

The role offers a salary range of 106,449 to 111,117 AUD plus superannuation and NFP salary packaging, along with professional development funding, supervision, flexible work arrangements, and generous leave benefits.

Qualifications

• Graduate Diploma or equivalent qualification in Family Dispute Resolution.
• Registration as an FDRP with the Attorney-General’s Department.
• Experience in mediation or conflict resolution, including high-conflict cases.
• Strong communication with children and adults.

Responsibilities

• Provide Family Dispute Resolution (FDR) in line with the Family Law Act 1975 and applicable regulations.
• Work with a child-focused, trauma-informed and FDV-informed lens to ensure safety and wellbeing.
• Conduct FDR services face-to-face and/or online using secure platforms.
• Conduct comprehensive suitability and risk assessments and formulate safety plans.
• Facilitate parenting and property mediations as required.

Education

Graduate Diploma of Family Dispute Resolution or equivalent qualification

Job description

Family Dispute Resolution Practitioner (FDRP)

Relationships Australia is a community sector organisation with a proud and rich history. We connect with families, communities, and thousands of people across the lifespan. You may know us for our family and couples counselling – we also give back to the community through our work in family violence prevention, working with people experiencing gambling harm, with families that have been touched by the sudden death of a loved one, with people who have experienced trauma and with people who are challenged by their mental health, among other things.

Why work for us?

With us you will work with people at times of vulnerability in their lives, create a career you’ll love and join a warm and caring team who make a difference. We have flexible working arrangements, access to $2,000 worth of professional development opportunities, and access to supervision.

Your new role

$106,449 - $111,117 + Super + NFP Salary Packaging

Professional Development Funding + Supervision

Paid Christmas Closure + Generous Leave Benefits

The Family Dispute Resolution Practitioner (FDRP) provides information and delivers education and mediation services to individuals and families in a face-to-face and/or virtual environment. This includes conducting risk and suitability assessments, family dispute resolution sessions, and client support while ensuring high standards of confidentiality and client safety in all settings.

Duties:

In consultation with the Manager and Practice Leader, the Family Dispute Resolution Practitioner will:

Provide Family Dispute Resolution (FDR) in compliance with the Family Law Act 1975 (Cth), The Central Practice Direction and Family Circuit and Family Court of Australia (Family Law) Rules 2021, and the Family Law (Family Dispute Resolution Practitioners) Regulations 2025, as well as RACR policies and procedures.

Work with a child-focused, trauma-informed, and FDV-informed lens to ensure the safety and wellbeing of children and families in all interactions.

Conduct FDR services face-to-face and/or online, using organisationally provided secure platforms.

Conduct comprehensive suitability and risk assessments and formulate safety plans, particularly in cases involving family and domestic violence, in all settings.

Facilitate parenting and property mediations as required.

What you’ll need to succeed

• Completion of the Graduate Diploma of Family Dispute Resolution or equivalent qualification, including registration as an FDRP with the Attorney-General’s Department.
• Demonstrated experience in mediation or conflict resolution, preferably in both a face-to-face and online environment, including managing high-conflict parenting and property matters.
• Comprehensive knowledge of family and domestic violence, crisis intervention models, trauma-responsive work, grief and loss in the context of family separation, and child development.
• Strong oral and written communication skills, particularly with children and adults experiencing conflict orgrief, with the ability to build rapport through virtual mediums.
• Advanced proficiency with secure video conferencing tools (e.g., Zoom, Microsoft Teams, Ring Central) and other relevant online platforms.

Aboriginal and Torres Strait Islander Applicants are encouraged to apply.

Closing date for applications: Midnight on 6 December 2026