Falcon Complete Security Advisor: Breach Prevention

CrowdStrike; Western Australia; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Equity awards

Wellness programs

Generous vacation

Parental leave

Professional development

Employee networks

Office culture

Great Place to Work

Job summary

CrowdStrike in Australia seeks a Falcon Complete Security Advisor to guide customers toward a secure experience with our AI-native platform. You will assess environments, provide security recommendations, and coordinate with support teams to resolve issues while reporting on health and security posture.

The role emphasizes customer empathy, strong communication, and experience across Windows, Linux, and Mac, with a degree in technology or cybersecurity.

Qualifications

• 3+ years in a cybersecurity-focused role.
• Excellent customer-facing communication.
• Bachelor's degree in technology/cybersecurity or equivalent.

Responsibilities

• Assess customer's Falcon environment and align with Falcon Complete standards.
• Provide recommendations to improve security posture.
• Document and resolve customer issues per SLAs.
• Develop service reports and metrics.
• Collaborate with internal teams to ensure customer satisfaction.

Skills

Cybersecurity

Customer empathy

Excellent communication

Troubleshooting

Windows

Linux

MacOS

Threat detection

Incident response

Education

Bachelor's degree in Technology/Cybersecurity

Tools

CrowdStrike Falcon

SIEM

UEBA

MDR/XDR

Job description

CrowdStrike in Australia seeks a Falcon Complete Security Advisor to guide customers toward a secure experience with our AI-native platform. You will assess environments, provide security recommendations, and coordinate with support teams to resolve issues while reporting on health and security posture.

The role emphasizes customer empathy, strong communication, and experience across Windows, Linux, and Mac, with a degree in technology or cybersecurity.